Microsoft Word
Alex Delport
University Student
Gqeberha
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Javali Café, enhancing guest satisfaction through attentive service. As a Library Assistant at Grey High School, I spearheaded community engagement initiatives, showcasing my ability to manage time efficiently and foster positive relations. My expertise ensures order accuracy and cleanliness, driving operational excellence.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Waiter
Javali Café
05.2022 - 12.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Library Assistant
Grey High School
01.2017 - 12.2021
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Collected fees, fines and donations for balanced library finances.
- Located library materials, resources and technologies to fulfill patron requests.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
Education
Bachelor of Science - Psychology And Counselling
The South African College of Applied Psychology
Cape Town 02.2023 -
Skills
Customer service
Time management
Strong multitasking
Order management
Guest relations management
Order accuracy
Customer service
Accomplishments
Helped in the service of a large-scale charity event hosted by the restaurant.
Assisted in the organization of several holiday activities.
I assisted with a variety of handy tasks, including starting the fire, hard lifting, and washing the windows.
Software
Microsoft Excel
Microsoft PowerPoint
Timeline
Bachelor of Science - Psychology And Counselling
The South African College of Applied Psychology
02.2023 -
Waiter
Javali Café
05.2022 - 12.2022
Library Assistant
Grey High School
01.2017 - 12.2021
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