Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Work Availability
Timeline
Server
Aleck Ndlovu

Aleck Ndlovu

Restaurant Manager
Pretoria

Summary

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Restaurant Manager

Portugalo Brooklyn
Pretoria
03.2021 - 06.2023
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations, and procedures.

Restaurant Waiter

Karoo Grill And Bar
Pretoria
02.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Restaurant Manager

Mythos Mall Of Africa
Midrand
05.2017 - 02.2021
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations, and procedures.

Restaurant Waiter

Mythos Irene ,Mall Of Africa
Midrand
10.2013 - 04.2017
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Waiter

Heat Grillroom ,Global Dining , 0129973959
Pretoria
09.2006 - 09.2013
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.

Restaurant Waiter

Ocean Basket Atterbury
Pretoria
06.2002 - 08.2006
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.

Education

O'level - English C ,Mathematics C,Science C,Geography B

Swazi Secondary
Umzingwane District
01.1996 - 12.2000

Skills

Food plating and presentation

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Quote

A wise man falls 7 times and 7 times he wakes up, Never give up for tomorrow is a new day .

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Restaurant Waiter

Karoo Grill And Bar
02.2022 - 12.2022

Restaurant Manager

Portugalo Brooklyn
03.2021 - 06.2023

Restaurant Manager

Mythos Mall Of Africa
05.2017 - 02.2021

Restaurant Waiter

Mythos Irene ,Mall Of Africa
10.2013 - 04.2017

Restaurant Waiter

Heat Grillroom ,Global Dining , 0129973959
09.2006 - 09.2013

Restaurant Waiter

Ocean Basket Atterbury
06.2002 - 08.2006

O'level - English C ,Mathematics C,Science C,Geography B

Swazi Secondary
01.1996 - 12.2000
Aleck NdlovuRestaurant Manager