Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aldo Padrioack Lekay

Field Technician
George

Summary

Dynamic Field Technician with a proven track record at Ricoh Gardenroute George, excelling in diagnostics and troubleshooting. Enhanced customer satisfaction through effective communication and timely technical support. Skilled in equipment maintenance, consistently improving system performance and extending equipment lifespan. Committed to professional growth and delivering exceptional service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Field Technician

Ricoh Gardenroute George
03.2015 - Current
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Kept detailed records of field measurements and data.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
  • Calibrated new and existing equipment for optimal performance.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.

Field Technician

Konica Minolta
05.2003 - 02.2015
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
  • Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.

Education

Certificate of Technical Studies - Mechanical Engineering

South Cape Technical College
Mossel Bay, South Africa
04.2001 -

High School Diploma -

George High
George, South Africa
04.2001 -

Skills

    Technical analysis

    Quality assurance controls

    Problem-solving

    Equipment installation

    Diagnostics and troubleshooting

    Field operations

    Technical support

    Professional communication

    Equipment maintenance

    Hardware repair

    Network connectivity

    Hardware and software installation

Accomplishments

  • Ricoh Technician of the year Award: 2018,2019,2020,2021
  • Konica Minolta Outstanding Employee Performance Award:

    • 2011,2012,2013,2014

Certification

[Technician] Training

Timeline

Field Technician

Ricoh Gardenroute George
03.2015 - Current

Field Technician

Konica Minolta
05.2003 - 02.2015

Certificate of Technical Studies - Mechanical Engineering

South Cape Technical College
04.2001 -

High School Diploma -

George High
04.2001 -

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Aldo Padrioack LekayField Technician