A results driven Customs and Clearing Manager with 24+ years ofexperience in the logistics and compliance sector. Highly skilled in customs operations, trade compliance, and logistics systems, with a proven track record of leading diverse teams and managing complex, high-risk operational challenges. Recognised for strong analytical capability, sound judgment under pressure, and an unwavering commitment to excellence, compliance, and continuous improvement.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Forward and Clearing Compliance Manager
NAMLOG
07.2019 - 03.2024
Key Performance Indicators
Customs Compliance Ensure that our clients Customs Teams and branches are compliant with SARS Customs legislation and requirements Ensure that adequate processes are in place in all branches to ensure such compliance.
Ensure that the Customs entry team are appraised or new Customs initiatives, tariff changes and add value to the client through advising of this. Put in place processes and procedures to manage the national warehouse and road bonds Including Acquittals, ensuring that the company risk is minimized, and zero penalties are incurred.
Coordinate internal audits on operational files and customs procedures Ensure all Customs literature tariff books, amendments, explanatory notes and Lexus Nexus and in order and up to date Ensure our client is Accredited with SARS Customs Manage and coordinate all Customs Audits Nationally Conduct national spot inspections.
Staff Leadership Monitor and optimize utilization and performance of all national Customs resources. Optimize individual employee performance through effective leadership, coaching, development, and training, motivating and supporting staff.
Through training enhance the Customs Tariffing and Customs Legislation knowledge within the business. Create ideas to streamline processes and ensure increased efficiencies and effectiveness.
Create solutions to resolve staff resource problems. Ensure that the teams Job Descriptions and performance KPIs are in place and managed.
Create a strong national team spirit amongst the Customs team Encourage and develop multi skilled staff. Performance manage staff where need be. Chair disciplinary processes when need be. Ensure succession planning is in place Operational Management Ensure the effective running and coordination of the Customs departments within the JNB Branch.
Put in place processes and procedures to manage the framing of entries, managing refunds, managing provisional payments, bond entries and exbond entries, Implement quality control processes and procedures.
Identify potential risk areas for the business and clients and implement mitigation strategies. Ensure an effective and efficient SARS Refunds Claims process is in place within all the Branches.
Using the business systems, set up reports and tools in which you can see performance, bottle necks, risk areas and inefficiencies, put action plans in place to resolve these.
Gain a full understanding of the operational systems Ensure timeous resolution of Customs queries Stops, detentions etc.
Maintain an active refund register to track the process and status of refunds Financial Management Manage the Profit and Loss of the Customs Team Investigate and implement ways in which to reduce costs Prepare the Customs teams budgets Present budgets to management Approve expenses as per the limits of authority Minimise the company financial risk through client exposure and Customs exposure Minimize refunds paid in advance.
Make sound commercial business decisions, within given mandates Preapprove and sign off the overtime worked in the Johannesburg branch by the customs team.
Manager – Operations
ANS Telecomms
12.2017 - 06.2019
Key Performance Indicators
Implemented Operational Plan
Interpret operational plan - Identify targets.
Compile action plan
Utilize relevant information.
Compile implementation strategy
Managed Performance:
Communicate desired outcomes.
Monitor progress.
Evaluate/ measure results
Implement corrective actions.
Provide feedback.
Set performance standards.
Implemented Conducive/ Legislative Environment:
Determine intervention plan.
Obtain commitment.
Communicate intervention plan.
Monitor implementation.
Initiate corrective action.
Measure results
Provide feedback direct to CEO Interpret climate intervention strategy.
Managed Changing Operational Needs:
Identify need to change
Manage responses to change effectively
Sensitize role-players
Manage conflict effectively
Disruptions to change are identified and managed
Managed Finances:
Determine need
Provide feedback
Obtain approval
Compile budget
Set targets
Inform all role players
Monitor budget expenditure/ income
Managed Channels:
Assess training needs and provide and co-ordinate channel training regarding products, services, processes, procedures. Ensure Management teams provide feedback with regards to/ counselling/ coaching and development of staff.
MANAGER OPERATIONS
SUPASWIFT EXPRESS – Fed-Ex
01.2000 - 11.2017
Managed the International Hub departments + 10 Outlying branches as well as managed the Regional Cross Border & International / Imports and Exports departments operating 24 hours Monday to Friday and then 12 hours per day over the weekends.
Manage staff compliment of 185 employees – 6 Direct reports.
Meet and support Company Strategic Objectives
Manage variable infrastructure costs and seek ways to reduce costs and improve efficiency.
Effective utilization of staff, independent contractors, and resources
Ensuring accurate and efficient communication with management and colleagues to promote efficiency.
Formulate strategies for corrective action where necessary.
Set annual budgets and comply with Company deadlines.
Understand and interpret monthly Profit and Loss account and action variances where appropriate.
Investigate and resolve discrepancies.
Meet operating profit in line with budget.
Achieve debtor’s targets.
Management and conformance to Company insurance policy i.e., claims for both marine and risk.
Meet and exceed Customer expectations.
Achieve revenue targets at appropriate margins.
Visit 10 A rated clients per month with relevant BDE / AE.
Hold weekly sales meetings and ensure that all sales reports are sent to the Country Director within the agreed time frame.
Ensure consistent sales strategies are followed by the sales teams.
Increase volumes on all products as defined in our current strategic objectives.
Achieve International and domestic NSL standards (both for deliveries and collections)
Comply with all system practises and procedures in the movement of goods and freight ensuring visibility and security throughout
Ensure POD capture and visibility with a maximum of 24 hours of delivery.
Ensure data capture is timeous and accurate.
Rate management
Ensure efficient utilization of 3rd party suppliers.
Manage and maintain our assets and in particular our vehicles to be always kept clean and free of damage.
Ensure that all employees have signed job descriptions and performance agreements.
Conduct performance appraisals 3 times per annum.
Skills Development
Ensure that each employee has an individual development plan and documented training agenda.
Timeous and accurate submission of Salary administration and HR documentation
Achieve employment equity targets as per Company plan.
Comply with Industrial Relations regulations as regulated by company policy Labour legislation and achieve appropriate and consistent standards of discipline.
Always comply with all the country’s legislation.
Ensure that all branding meets company standards and requirements.
Ensure that our actions are always in support of company standards.
Ensure the safety and security of building and property.
Ensure Quality and safety compliance in all areas of responsibilities.
Maintain buildings and premises to an acceptable standard.
Ensure that all staff complies with the company dress code and standards of professionalism.
Senior international manager
Branch manager outlying areas.
Received the highest award (bravo
Zulu) for completion of integrating.
Supaswift with Fedex express.
Managed international exports.
The customs clearance department.
Managed a fleet of 40 vehicles.
SERVING APPRENTICESHIP (ARTISAN)
PROTOTYPE
01.1999 - 11.1999
Blue collar industry
Education
Matric - English, Afrikaans, Economics, Business Economics, Accountancy, Geography
President High School
01.1997
Skills
Document reviews and document analysis
Risk assessments and Operation execution
Anti-money laundering
Customs Regulations
Analytical and technical skill
Ability to interpret legislation into practical action
PERSONAL DATA
Surname: Davids
First Name: Alcan
Identity #: 7807105107081
Date of Birth: 10th July 1978
Sex: Male
Marital Status: Married
Driver’s License: Code 10
Nationality: South African
Criminal Offences: None
Health: Good
Postal Address: 18 Von Brandis Street, Hamberg, Roodepoort
Home Address: 18 Von Brandis Street, Hamberg, Roodepoort
Telephone #: 0798844143
Timeline
Forward and Clearing Compliance Manager
NAMLOG
07.2019 - 03.2024
Manager – Operations
ANS Telecomms
12.2017 - 06.2019
MANAGER OPERATIONS
SUPASWIFT EXPRESS – Fed-Ex
01.2000 - 11.2017
SERVING APPRENTICESHIP (ARTISAN)
PROTOTYPE
01.1999 - 11.1999
Matric - English, Afrikaans, Economics, Business Economics, Accountancy, Geography
Compliance Manager/Head Of Compliance at Horizon Remit Sdn.Bhd.(formerly known as Prabhu Remit)Compliance Manager/Head Of Compliance at Horizon Remit Sdn.Bhd.(formerly known as Prabhu Remit)