Albiston Jaram

Tracking of local and cross border chrome cargo.

Ensuring correct truck registration numbers and trailer registration numbers are correct.

Making sure all details on weighbridge slips (loading and offloading) are correct.

Sending through correct driver information to border agents, making sure that the trucks cross timeously and without issues.

Opening of slot numbers at warehouses so cargo can be offloaded.

Always on the phone when trucks are being offloaded to ensure that cargo is been offloaded in correct slot numbers.

Packing of containers for shipment.

Tracking of containers on Navis.

Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.

Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.

Negotiated complex corporate procurement contracts by working closely with internal and external contacts.

Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

Developed productive relationships with key account holders.

Authorized purchase orders and consumables through K-8 system.

Enforced use of prescribed technical procedures,designing monitoring protocols to confirm compliance with guidelines.

Contributed technical oversight to assist team project fulfillment.

Authorization of mechanical work to various merchants.

Reviewed technical guidelines today verify compliance with information security standards and best practices.

Collaborated with personnel to provide update knowledge regarding industry application standards and specifications.

Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.

Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.

Immediately brought critical issues to customer service manager for resolution.

Updated customer service database with new information,address changes and contact details.

Resolved issues through active listening and open-ended questioning,escalating major issues to manager.

Delegated tasks to administrative support staff to organize and improve office efficiency.

Authorize maintenance on vehicles from various dealerships.

Dealt with the following dealerships- Ford, BMW, Nissan, Toyota, Hyundai, Honda and Volkswagen.

Handled the downtime for the city of Johannesburg and G4S Nationwide.