Albertina Mkhabela
Pretoria
Summary
Enthusiastic individual with a proven track record in customer service and teamwork, effectively collaborating with colleagues to achieve sales goals. Adaptable and proactive, consistently taking initiative to resolve customer issues and enhance their shopping experience. Strong communicator who builds rapport with clients, ensuring a welcoming and supportive environment.
Overview
1
1
Language
1
1
year of professional experience
Work History
Sales Assistant
Ngomthitrading Trading
Phalaborwa
04.2024 - 01.2025
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Shared new products and promotions with customers to encourage sales.
- Maintained an up-to-date knowledge of product features, benefits, and availability.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Education
Diploma of Higher Education - Economics
Tshwane university of Technology
Pretoria, GP 2025 - Current
Skills
- Product knowledge
- Exceptional customer service
- Sales support
- Face-to-face selling
- Sales target achievement
- Online sales
- Team collaboration
- Time management
- Multitasking efficiency
- Effective communication
- Client relationship building
- Confident communicator
- Patience and empathy
- Positive attitude
- Online sales
Languages
English
Proficient
C2
Interests
- Going to the gym
- Local concert goer
- Djing/ Singing
- Reading
Timeline
Sales Assistant
Ngomthitrading Trading
04.2024 - 01.2025
Diploma of Higher Education - Economics
Tshwane university of Technology
2025 - Current