Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Dornewin Bock

Team Leader: Cash Centre
Windhoek

Summary

Seasoned and reliable Professional with over 22 years of experience in cash centre operations and cash-in-transit logistics. Demonstrates a strong track record in managing secure cash handling, daily reconciliations, and dispatch coordination, while leading teams to meet operational targets in high-pressure environments. Skilled in stakeholder engagement, compliance with financial and security protocols, and crisis response. Holds a valid Code B driver’s license and maintains an impeccable driving and security record. Known for integrity, attention to detail, and a commitment to operational excellence.

Overview

24
24
years of professional experience

Work History

Team Leader: Cash Centre

Standard Bank Namibia
10.2003 - 09.2022

Key Achievements:

  • Led daily cash-up and reconciliation processes, ensuring accuracy and compliance with financial controls.
  • Managed a team of junior staff, assigning tasks, monitoring performance, and fostering a collaborative work environment to meet departmental objectives.
  • Liaised with key internal and external stakeholders to ensure smooth financial operations and timely resolution of discrepancies.
  • Developed and implemented process improvements to enhance efficiency and reduce reconciliation errors.
  • Provided training and mentorship to junior staff, promoting professional growth and operational excellence.
  • Prepared and submitted regular financial reports to senior management, highlighting trends, issues, and recommendations.
  • Successfully led the team to meet 100% of monthly cash-up targets for period.
  • Strengthened stakeholder relationships, resulting in improved turnaround time for issue resolution.

CIT Driver

Fidelity Cash Management Services
03.1999 - 02.2002

Key Achievements:

  • Safely transported cash and other valuables between client locations, financial institutions, and secure facilities, adhering to strict security protocols.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational readiness and compliance with safety standards.
  • Maintained accurate records of collections, deliveries, and handovers, ensuring full accountability and traceability.
  • Collaborated with security personnel and dispatch teams to coordinate routes and schedules for maximum efficiency and safety.
  • Responded calmly and effectively to potential security threats or emergencies, following company procedures and reporting incidents promptly.
  • Ensured all documentation, including waybills and delivery notes, were completed and signed off correctly.
  • Provided professional and courteous service to clients while maintaining confidentiality and discretion.
  • Maintained a 100% incident-free record throughout tenure.
  • Recognized for punctuality, reliability, and adherence to security protocols.
  • Contributed to improved route planning, reducing delivery times without compromising safety.

Education

High School Diploma -

Saul Damon Secondary School
Upington, South Africa
04.2001 -

Skills

Cash Handling & Reconciliation:

Timeline

Team Leader: Cash Centre

Standard Bank Namibia
10.2003 - 09.2022

High School Diploma -

Saul Damon Secondary School
04.2001 -

CIT Driver

Fidelity Cash Management Services
03.1999 - 02.2002
Albert Dornewin BockTeam Leader: Cash Centre