Albert Qualm
Business Analyst
Bellville
Summary
Seasoned Business Analyst with unmatched analytical skills, strategic thinking, and effective communication. Expert at gathering, analyzing, and interpreting data to drive informed decision-making and optimize operations. Proactively identifying trends, solving problems, and communicating actionable insights, adding tangible value to organizations, fostering efficiency, innovation, and growth.
Overview
12
12
years of professional experience
1
1
Language
Work History
Business Analyst
DSV
2 2019 - Current
- Cultivate and nurture relationships with partners, collaborating to optimize and enhance integration processes.
- Contribute to design, documentation, and maintenance of efficient system processes.
- Analyze and report on recurring technical issues, providing actionable recommendations to the team for resolution.
- Facilitate cross-departmental collaboration to drive improved business outcomes.
- Develop comprehensive and articulate business requirements, as well as craft clear training manuals.
- Manage the acquisition and filtration of monthly report packs.
- Execute the daily generation and uploading of FTP stats reports.
- Coordinate and oversee scheduling processes to ensure efficient operations.
- Oversee the management of monthly billing reports.
- Establish and maintain delivery points to optimize logistics.
- Proactively investigate system errors, implementing effective resolutions to maintain system integrity.
- Conduct thorough testing of business processes and recommend enhancements as needed.
- Identify opportunities for automation and collaborate with the team on implementation strategies.
- Assist with stock control and bi-annual stock count initiatives.
System Support, Quality Control and User Acceptance Testing (UAT)
D&D Enterprise
04.2012 - 01.2019
- Facilitate the acquisition and meticulous filtering of monthly report packs for the Department of Health, ensuring relevance and accuracy.
- Execute the generation and timely uploading of daily FTP stats reports, enabling data-driven decision-making.
- Coordinate and oversee the scheduling process, optimizing resource allocation and workflow efficiency.
- Edit and refine month-to-month billing reports for the Department of Health, ensuring compliance and accuracy.
- Manage the daily SMS service to all patients, ensuring timely and accurate communication for enhanced patient care.
- Establish and maintain delivery groups on Flexgen, optimizing logistics and resource allocation.
- Provide precise and insightful data at various levels (patient, script, or item) to the Department of Health, enabling informed decision-making.
- Proactively investigate errors on Flexgen and Eurosort platforms, implementing effective resolutions to maintain data integrity and system functionality.
- Support stock control operations by facilitating receiving put-aways, managing stock transfers, and making necessary adjustments to optimize inventory management.
- Contribute to bi-annual stock count initiatives, ensuring accuracy and compliance with regulatory requirements.
- Assist in streamlining the script receiving process, optimizing efficiency and accuracy in medication distribution.
- Enhancing the prescription labeling process.
- Streamlining system templates.
- Enhancing patient labels with additional information.
- Automating the sorting process for returned stock via the sorter.
- Implementing data matrix barcodes.
- Optimizing stock sorting in the Returns department.
Education
Boland College
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Cape St Blaize High School
Skills
Cargowrite
DSV Global System
Recap System
RPT System
Microsoft Servers
Flexgen
Eurosort Servers
Excel at master level
Additional Courses Completed
- MS Excel
- LEAN Training
- KRONOS Training
- RPT Training
- Advanced In-house WMS System Training
Timeline
System Support, Quality Control and User Acceptance Testing (UAT)
D&D Enterprise
04.2012 - 01.2019
Business Analyst
DSV
2 2019 - Current
Boland College
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Cape St Blaize High School