Results-driven Store Manager with expertise in operations management and team leadership. Skilled in optimizing inventory control and enhancing customer experiences, leading to improved store performance and increased sales.
Overview
5
5
years of professional experience
Work History
Store Manager
Village Vibe
01.2023 - Current
Assisted in daily operations and customer service to enhance store efficiency.
Maintained inventory accuracy through systematic organization and stock management.
Implemented visual merchandising strategies to optimize product presentation and appeal.
Monitored sales trends to identify areas for improvement in merchandise selection.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Ice Cream Server
Bellissimo
12.2025 - 12.2025
Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Operated ice cream machines and maintained cleanliness to meet health and safety standards.
Assisted in inventory management, tracking supplies to minimize waste and ensure product availability.
Prepared and served a variety of ice cream flavors, customizing orders based on customer preferences.
Freelancer
Self Employed Web
03.2021 - 10.2022
Implemented SEO strategies to enhance website visibility and improve organic traffic.
Collaborated with clients to define project scope, objectives, and deliverables.
Managed multiple projects simultaneously while ensuring timely delivery and high-quality standards.
Provided ongoing technical support and training to clients post-project completion.