Alain Claasen
bellville
Summary
Dynamic imports coordinator with proven expertise at Ackermans in shipping documentation and customs compliance. Adept at invoice processing and data entry, ensuring accuracy and efficiency. Recognized for exceptional communication skills and ability to thrive under pressure, consistently delivering results that enhance operational effectiveness.
Overview
26
26
years of professional experience
Work History
import costs co-ordinator
Ackermans
cape town
05.2015 - Current
- Completed clearing instructions on time to facilitate smooth operations.
- Provided finance department with invoice copies for accurate record-keeping.
- Verified all shipping documentation information to ensure compliance with regulations.
- Captured and cleared all documentation 10 to 15 days prior to estimated arrival dates.
- Accurately entered data into in-house system (UKUSA) as per specifications.
- Ensured consistency between invoice and order information to prevent discrepancies.
- Executed immediate airfreight clearing and capturing to maintain efficiency.
- Requested F.E.C from bank and ensured timely submission.
- Costing of house bills and containers.
- Requesting carrier invoices, clearing agent invoices, and transporter invoices.
- Costs, breakdowns, and calculations per container and house bills.
- Capture data on systems and calculate cost analysis on shipments for final costings.
- Final cost, airfreight, and cell phone shipments.
- Plan containers with the planning manager for the week and weekend ahead.
TRACKING CO ORDINATOR
SHOPRITE CHECKERS INTERNATIONAL TRADE
04.2012 - 05.2015
- Receiving original documentation from our suppliers(50 suppliers),and sending documentation away to UTI Sun couriers(Forwarder)
- Vessel reports / Transshipment reports
- Filing of supporting documents into files
- Providing accurate tracking for Replenishment Team, Buyers etc within our company
- Skills:
- : Microsoft Excel / Word
- : Analysis and reports ( V look ups)
- : Being able to work on TRADESTONE, our company system
- : Able to work in high pressure environment
- : Liaising with suppliers on the status of there documentation ( original Bill of Lading, Eur 1 certificates etc)
Customer services clerk/ Store Manager/ Stock Controller
Independent Business Forms
02.2009 - 03.2012
- Customer Service keeping clients up too date with the progress of there orders/ Keeping in contact with our suppliers on the status of our clients orders.
- Data capturing stock onto excel
- Handling face to face clients as well as telephone inquiries
- Assisting walk in clients with printing requirements
- Determine route’s for driver and deliveries
- Facilitate stock and stock levels
- Placing Orders
- Stock Taking
- Admin ( Filing of Work Tickets )
- General Office Duties
- Client / Customer Service liasing with clients and suppliers
- Typing, Faxing of Quotations as well as Emailing Suppliers
- Typing of quotations
- Co-ordinating driver and scheduling deliveries
- Assisting Reps with outstanding orders and payments
- Keeping work tickets of clients up to date
- Keep a spreadsheet on stock levels for the month
- Assisting in daily operations: sales and operations
- Skills developed at IBF Print communications:
- . Handle pressure situations daily
- . Being a good people’s person constantly dealing with different people
- . Learning to be calm under pressure especially with our huge and important clients ( Grandwest Casino and Metrorail )
- . Enjoy working in a team with the sales reps.
- . Learning to work quickly and efficiently
Customer Service clerk / MVA Claims officer
Department of Transport
07.2005 - 12.2008
- Typing , faxing and emailing documents.
- Liaising with clients and lawyers about validity of Taxi licence in order to apply for a 3rdparty claim
- Liaising with clients about the status of their Application for a permit
- Handling queries that may arise due to late Submissions of there applications
- Handle any complaints that arise.
- In- House computer system: Groupwise,LTPS
- Department Motto: Batho Pele: (People first)
- Reason for leaving:( Contract Worker contract finished)
Sales assistant
ACKERMANS
KUILSRIVER AND PAROW
12.1999 - 07.2001
- Assisted customers in department to enhance shopping experience.
- Supported daily operations to maintain store efficiency.
- Ensured adherence to store standards while addressing customer needs.
- Conducted stocktaking to manage inventory levels effectively.
- Operated cash register to process transactions accurately.
- Managed order placements and layby arrangements for customers.
- Consistently delivered excellent customer service to foster loyalty.
Education
Grade 12 - ENGLISH HOME LANGUAGE, AFRIKAANS ADDITIONAL LANGUAGE, BIOLOGY, ACCOUNTING, BUSINESS ECONOMICS, GEOGRAPHY
DE KUILEN HIGH
KUILS RIVER01.1999
Skills
- Shipping documentation and customs compliance
- Invoice processing and data entry
- Airfreight clearing and supply chain management
- Cost analysis
Languages
HOME LANGUAGE: ENGLISH, ADDITIONAL LANGUAGE: AFRIKAANS, PROFICIENCY: ENGLISH (SPEAK, READ AND WRITE ) Excellent, AFRIKAANS (SPEAK, READ AND WRITE) Excellent
References
- Tanya, Le roux, 0219037429, Cindy Cloete
- Ms, Daniels, 0219812462
- Mr, Basil Alcock, 0214838082, Mr Michael Gallant 021 483 2058 Department of transport
- Ashley, Martin, 0820638357, 0782429583, Francois Poole 082 5644741 IBF Print communications
- Stafford, Cairns, 0219835056, Dean Abbott 084 354 9157 Shoprite
- Anwar, Moerat, Team Leader, 076126163, Zenielle Flusk 062 932 8754 (Current Team Leader ) Ackermans
PERSONAL DETAILS
- NAME AND SURNAME: Alain Claasen
- DATE OF BIRTH: 1982-06-13
- IDENTITY NUMBER: 820613 5153 083
- RESIDENTIAL ADDRESS: 97 Malibu Street Oakglen Bellville
- POSTAL ADDRESS: AS ABOVE
- CONTACT DETAILS: 065 537 3376
- Email: alainaclaasen@gmail.com
- OCCUPATION: Stock Controller / Sales Support
- HEALTH: EXCELLENT
- DRIVERS LICENCE: YES (CODE 08) own vehicle
- CRIMINAL RECORD: NO
- HUMAN RELATIONS: EXCELLENT
- RELIGION: CHRISTIAN
Timeline
import costs co-ordinator
Ackermans
05.2015 - Current
TRACKING CO ORDINATOR
SHOPRITE CHECKERS INTERNATIONAL TRADE
04.2012 - 05.2015
Customer services clerk/ Store Manager/ Stock Controller
Independent Business Forms
02.2009 - 03.2012
Customer Service clerk / MVA Claims officer
Department of Transport
07.2005 - 12.2008
Sales assistant
ACKERMANS
12.1999 - 07.2001
Grade 12 - ENGLISH HOME LANGUAGE, AFRIKAANS ADDITIONAL LANGUAGE, BIOLOGY, ACCOUNTING, BUSINESS ECONOMICS, GEOGRAPHY
DE KUILEN HIGH
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