Hi, I’m
Akona Sikota
Evander,Mpumalanga
Summary
Hardworking, dedicated, and loyal worker with a diverse range of skills. Eager to acquire new skills and undergo training to maintain a flexible approach in any work situation. Possesses an open mind and innovative thinking, with an inquisitive nature that drives exploration of new possibilities.
Overview
4
years of professional experience
1
Certification
Work History
Cci call centre
agent
02.2021 - 11.2023
Job overview
- Customer service , receiving calls from customers with different queries assisting with explaining the bill breakdown, bill cycle, late payment procedure, credit and fund where its due showing empathy to those in need also providing customers with details they needed sending them statements and update of changes
- Transferring calls to the relevant department if customers needs to pay bill late or if customer's services have been shut to have them
Bona foods
Sales person/ Merchandise
05.2020 - 12.2020
Job overview
- Creating awareness of products through demonstrations, distributing samples, making presentations, and creating general public interest
- Creating a positive brand presence and coming up with innovative marketing strategies
- Help customers with whatever assistance the need in the store and keep them happy and smiling always as they are instore.
Education
Kcap
Short Course
01.2019 - 05.2019
Maxwele Sss
Grade 12 (National Senior Certificate) and National (vocations) Certificate level 4
Skills
Actor
Call Centre Agent
Entertainer
Shelf packing
Critical Thinking
Energetic
Hardworking
Quick Learner
Personal Information
- Disability: None
- Ethnicity: African
- Criminal Record: No
- Date of Birth: 11/22/1997
- Gender: Female
Validsaid
Yes
Validdriverslicense
No
References
- Mathanda Pamla, Bona foods
- Sherbani, Cci call centre
- Mr Dlamini, Maxwele sss
Certification
Office adminnistration assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Xhosa
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Sotho
Intermediate (B1)
Interests
Cooking
Music
Volunteering
Art
Timeline
agent
Cci call centre
02.2021 - 11.2023
Sales person/ Merchandise
Bona foods
05.2020 - 12.2020
Kcap
Short Course
01.2019 - 05.2019
Maxwele Sss
Grade 12 (National Senior Certificate) and National (vocations) Certificate level 4
04.2017