Akhona Veronica Sokaukile
Cashier
Durban,KwaZulu-Natal
Summary
Proven expertise in customer service and cash handling, demonstrated through a track record of enhancing customer satisfaction and loyalty at Mr Price Clothing. Skilled in payment processing and customer assistance, consistently maintaining high accuracy levels in transactions. Achieved notable improvements in operational efficiency and customer relations by leveraging exceptional multitasking abilities and a results-driven approach.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certificate
Work History
Cashier
Tiago's Restaurant
Durban
03.2021 - 07.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Mr Price Clothing
Durban
11.2020 - 12.2020
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Betting Clerk
Hollywood Bets
Durban
07.2017 - 02.2019
- Showcased excellent multitasking abilities by simultaneously assisting multiple customers while updating odds boards accurately.
- Enhanced customer loyalty with exceptional service, ensuring all transactions were handled professionally and accurately.
- Handled cash transactions securely, maintaining accountability for funds throughout shifts.
- Played active role in maintaining clean and professional work area, contributing to pleasant environment for both patrons and staff members alike.
Education
Cashier Certificate -
SiyaSebenza
Port Elizabeth, South Africa 09.2014 - 10.2014
Matric - Matric
Zibokwana Senior Secondary School
Mount Frere, South Africa 01.2009 - 12.2009
Skills
Customer Service
undefinedLanguages
English
Xhosa
Software
Microsoft Word
Certification
IT System development
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Tiago's Restaurant
03.2021 - 07.2023
Cashier
Mr Price Clothing
11.2020 - 12.2020
Betting Clerk
Hollywood Bets
07.2017 - 02.2019
Cashier Certificate -
SiyaSebenza
09.2014 - 10.2014
IT System development
03-2012
Matric - Matric
Zibokwana Senior Secondary School
01.2009 - 12.2009
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