Hi, I’m
Akhona Zondi
KwaNdengezi-Pinetown
Summary
Dedicated and service-oriented professional with over 5 years of experience in hospitality and community service. Proven ability to deliver exceptional customer service, multitask efficiently, and remain calm under pressure. Fluent in multiple languages with excellent communication and interpersonal skills. Passionate about creating memorable experiences for guests and pursuing a rewarding career as a Cabin Crew Flight Attendant.
Overview
12
years of professional experience
6
Languages
Work History
Souls Habour Ministries Church and KaGubhela M
Hospitality Volunteer
01.2013 - Current
Job overview
- Delivered high-quality service to church members and visitors, ensuring a welcoming and inclusive environment
- Coordinated and managed hospitality services during events, meetings, and ceremonies for over 200 attendees
- Played a key role in mentoring and organizing self-employed church members to enhance community support
- Recognized for consistently maintaining a calm and professional demeanor, even in high-pressure situations
- Developed skills in customer service, teamwork, problem-solving, and event coordination
Education
Asoka High SchoolChatsworth
National Senior Certificate
01.2018 - 1 2022
University Overview
Attended from 2018 to 2022, excelling in teamwork, leadership, and communication.
Skills
Exceptional customer service
Interpersonal skills
Multilingual
Calm under pressure
Attention to detail
Organizational skills
Proficient in MS Word
Basic computer applications
Multitasking
Time management
Problem-solving
Conflict resolution
Team player
Passion for travel
Cultural exchange
Personal Information
Hobbies: Cooking and experimenting with new recipes, Reading and personal development, Traveling and exploring new cultures, Active member of the church and community service initiatives, Acting and voice-over artistry, Singing and performing
Affiliations
Souls Habour Ministries: https://www.facebook.com/share/15FjpSsxQo/?mibextid=wwXIfr
Timeline
Asoka High School
National Senior Certificate
01.2018 - 1 2022
Hospitality Volunteer
Souls Habour Ministries Church and KaGubhela M
01.2013 - Current