Dynamic Senior Import & Export Coordinator with extensive experience at Epiroc SA Pty Ltd, excelling in customs clearance and trade compliance. Proven track record in optimizing shipping processes and enhancing client satisfaction through effective communication and negotiation skills. Adept at managing risk and ensuring compliance with international trade regulations.
· Coordinate all imports including clearing instructions to the clearing agents.
· Coordinate and plan delivery schedules for all imports.
· Follow up on shipments/parcels short landed.
· Expedite breakdowns / flash flight shipments on request.
· Responsible for all exports , including documentation to ensure trade compliance with SARS, Customs and exchange control regulations, Including BIVAC & SGS inspections, fumigation and other regulations that change from time to time.
· Obtain RQF’s for the export of all CAPITAL Equipment.
· Coordinate import/export of all Repair and Return shipments to the neighbouring countries to ensure compliancy, apply for extension with customs where deadlines for export cannot be met.
· Tracking of shipments
· Record keeping and follow up to ensure all export files contain relevant documentation as required by SA legislation.
· Support CC staff on the use of Incoterms to ensure minimum risk to the company.
· As per preferred trader agreement with SARS, ensure documentation and files are available to SARS for inspection upon request, follow up with customs until the investigation is resolved.
· Create score cards and KPI reports (imports/exports).
· Support SHEQ process.
Carry out additional duties as many become necessary to ensure the successful operation of the company
· Assist customers with shipment Tracking.
· Send Arrival Notifications to clients
· Invoicing for Merchant Road /Carrier Haul/Storage/Detention & Demurrage
· Releasing of containers
· Send Acquittals and manifest within the required time frame
· Tracking Carrier Haul Containers
· Liaising with Clearing Agents
· Action Merchant Road haul and Carrier Road haul requests
· Liaising with transporters and planning deliveries
· In charge of traffic releases
· Import Documentation
· Payment allocation
· Checking/approving supplier invoices
· Confirming import rates to clients
· Customer Service
· Handling import queries/border police /customs stops
· Updating Navis
· Cheque requisitions
· Opening & closing shipment/vessel files
· Accept Client bookings
· Capture bookings
· Release of all import shipments .
· Tracking Carrier Haul Containers
· Liaise with transporters for placement of containers
· Ensuring that clients send their shipping instructions on time
· Capture of B/L’s in the system and sending drafts to customers
· Invoicing clients and in return obtain payment with documents
· Updating of payments in system
· Updating equipment stock report
· Customer service
· Printing Bills
1. Bilall Akoob : MOL (Branch Manager) @ 011 601 2000
2. Cheryl Posthumus : CMA-CGM (Branch Manager) @ 0860 262 246
3. Sechaba Monaheng : Epiroc SA (PTY) LTD (Transport Manager) @ 0810105450
4. Michael Engelbrecht : Epiroc SA (PTY) LTD (Trade Compliance Manager) @
0780954693