Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Akhona Mayezana

Guguletu

Summary

Proven leader with a track record of enhancing operational efficiency at Mnquma Local Municipality, detail-oriented team player with strong organizational skills. Adept in computer literacy and exceptional interpersonal skills. Excelled in streamlining administrative processes. Renowned for maintaining high customer service standards and adept at budget management.

Overview

5
5
years of professional experience

Work History

Switchboard Receptionist

Facilities Management Solutions
10.2023 - Current
  • Handling administrative tasks,
  • Taking phone calls,
  • Transferring calls, providing information,
  • Updating records,
  • Answering to caller inquiries.

Administration Clerk

Pakamani S.S.S
03.2022 - 07.2023

Effective administration of the principal's office and the reception area.

• Answering and making telephone calls on behalf of the principal, and referral of calls appropriately.

• Arranging transport for school outings.

• Arranging transport to clinics, hospitals.

• Provision of First Aid.

• Administering First Aid to learners in cases of minor injuries.

• Keeping First Aid inventory and ensuring that there are sufficient supplies in first aid kit.

• Receiving and sending faxes.

• Receiving and sending e-mails.

• Keeping a telephone register in respect of long distance and cellular phone calls.

• Maintaining the principal's diary.

• Arranging engagements/ meetings.

• Gathering and processing information as requested by the principal and offices of the WCED.

• Maintaining a filing system for records of correspondence, manuals, expenditure, inventory, etc.

• Typing for the principal and other departments of the school.

• Typing of examination papers.

• Acting as secretary in forums and meetings.

• Controlling diverse documentation for completion and checking for accuracy.

Procurement of goods.

· Obtaining 3 quotations.

· Receiving approval from principal/ governing body before placing order.

· Ordering of provisions, stationery, school and hostel equipment.

Efficient general accounting practices.

· Checking all accounts against invoices (stationery, school needs, fuel, etc.)

· Presenting cheques for signature.

· Dispatching cheques.

· Entering all charges in the fee’s ledger.

· Preparing and typing accounts.

· Checking on payments and sending out reminders when parents slip-up on payments.

Preparation of financial statements.

• Collation of Income & Expenditure Statement for presentation to the Governing Body.

• Preparing monthly statements.

Payment of contract and governing body personnel.

• Distributing of I.R.P. 5 certificates in orderly manner

• Checking addresses for staff members no longer at the school

• Keeping record of all annual salaries and wages for tax calculation purposes

Provision of support.

• Making logistical arrangements for meetings/events, etc.

• Issuing stationery to educators.

• Assisting with school functions and activities.

• Assisting with fund-raising initiatives at the school.

• Liaising with business communities’/parents/ etc. with regard to fund-raising.

• Arranging for repairs to equipment etc.

• Assisting with arrangements for sport meetings and for the preparation of meals for officials and educators.

• Leasing out the school’s facilities.

• Controlling the Inventory

• Handling all learners' administration.

Administration of Feeding Scheme.

• Receiving food supplies.

• Keeping inventory of food supplies.

• Distributing of food as necessary.

• Ordering supplies.

• Keeping duty register of chefs/volunteers.

• Submitting monthly reports to the Peninsula/other feeding schemes.

• Administration of transport matters.

Senior Receptionist

Mnquma Local Municipality
01.2020 - 01.2022
  • Greeting visitors
  • Managing security and telecommunications systems
  • Handling queries and complaints via phone, email and general correspondence
  • Transferring calls as necessary
  • Taking and ensuring messages are passed to the appropriate staff member in time
  • Managing meeting room availability
  • Receiving, sorting, distributing and dispatching daily mail
  • Handling transcription, printing, photocopying and faxing
  • Recording and maintaining office expenses
  • Handling travel arrangements
  • Coordinating internal and external events
  • Managing office inventory such as stationery, equipment and furniture
  • Overseeing office services like cleaners and maintenance service providers
  • Assisting the HR team with recruitment, onboarding and termination processes
  • Maintaining safety and hygiene standards of the reception area

Education

Office Management And Technology - Art Education

Walter Sisulu University
East London, South Africa
05.2019

High School Diploma -

Pakamani S.S.S
Eastern Cape
11.2015

Skills

  • Good people relationship skills
  • Good interpersonal skills
  • Customer focused
  • Good and proven leadership skills
  • Able to work under pressure and meet deadlines
  • Ability to handle and control difficult situations
  • Ability to create and maintain budgets
  • Ability to communicate on high level
  • Self-motivated
  • Integrity
  • Computer literacy skills









References

References available upon request.

Timeline

Switchboard Receptionist

Facilities Management Solutions
10.2023 - Current

Administration Clerk

Pakamani S.S.S
03.2022 - 07.2023

Senior Receptionist

Mnquma Local Municipality
01.2020 - 01.2022

Office Management And Technology - Art Education

Walter Sisulu University

High School Diploma -

Pakamani S.S.S
Akhona Mayezana