
Energetic and dedicated professional with a strong background in education, administration, and personal development. Skilled in fostering quality learning through creativity, critical thinking, and effective classroom management while maintaining efficiency, accuracy, and integrity in all tasks. Passionate about developing others and promoting excellence—both academically and professionally—through youth development, Biblical research, and public speaking. Adaptable and results-driven, I strive to apply my enthusiasm for learning and growth to contribute meaningfully to any organization that values innovation, commitment, and continuous improvement.
1. Monitored e-mails and processed emails
2.Determined client needs and allocated a client to a consultant
3.Responded to incoming phone calls.
4.Resolved client queries or escalated client queries to the right relevant staff
members
5.Greeted and welcomed clients into the Branch.
6.Ensured that all clients were attended to within allocated timeframes.
7. Provided the client with sufficient contact information for the relevant party.
8.Managed the branch waiting area.
9.Responsible for scheduling and attending to appointments for staff.
10.Monitored stock levels, ordered and re-ordered replenishable items like tea/coffee/office stationery.
11.Received deliveries for the branch.
Verbal and written communication
Interpersonal communication Organizational efficiency
Report writing and record maintenance
Leadership
Team management
Time management
Conflict resolution/management Classroom management
Administration of a complete filing system
Strategic event planning and organizing Customer service
Teamwork and collaboration Problem-solving and decision making Critical and analytical thinking
Office administration Attention to detail
Leadership
Team management
Time management
Conflict resolution/management Classroom management
Administration of a complete filing system
Strategic event planning and organizing Customer service
Teamwork and collaboration Problem-solving and decision making Critical and analytical thinking
Office administration Attention to detail
1. Dewey Decimal Award (Organized).
2. Most Extravagant Award.