Akesh Ranjith
New/Used Car Sales Executive
Durban
Summary
Accomplished sales professional with a proven track record at CMH Nissan Durban, adept in strong negotiation and fostering customer relationships. Leveraged goal-oriented strategies and exceptional follow-up skills to exceed sales targets and enhance client retention. Expert in sales planning, contributing to a significant increase in dealership profitability and customer satisfaction.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
New Car Salesperson
Honda/Suzuki Pinetown
Durban
06.2024 - Current
- Developed strong relationships with clients, resulting in a high number of repeat customers and referrals.
- Enhanced client experience by conducting thorough walk-throughs of vehicle features, ensuring understanding before purchase completion.
- Streamlined the sales process by implementing efficient organization strategies for paperwork and client communications.
- Generated leads through cold calling potential clients, expanding dealership reach within the local market.
- Conducted comprehensive trade-in evaluations for clients seeking to replace their current vehicles, offering competitive pricing while increasing inventory diversity at the dealership.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
New Car Sales Consultant
CMH Kempster Ford Durban
Durban
11.2018 - 01.2024
- Met customers on lot and in showroom to discuss available vehicles and options.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Collaborated with marketing team to develop effective promotional campaigns that attracted new customers to the dealership.
- Assisted clients in arranging test drives for desired vehicles while emphasizing safety precautions during the experience.
Used Car Sales Consultant
VW McCarthy Durban
Durban
02.2018 - 10.2018
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Increased customer satisfaction by providing personalized service and addressing specific needs.
- Managed vehicle inventory efficiently by regularly updating online listings and creating eye-catching advertisements.
- Boosted sales performance through proactive follow-ups and building lasting relationships with clients.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Used Car Sales Consultant/Valuator
Weiss VW Durban
Durban
11.2016 - 01.2018
- Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Improved client retention rate by ensuring top-notch after-sales support and addressing concerns promptly.
- Negotiated trade-ins fairly while maximizing dealership profits, striking a balance between meeting customer expectations and achieving company goals.
- Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales /Assistant Used Car Manager
CMH Nissan Durban
Durban
06.2006 - 02.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve sales targets and improve store performance.
- Enhanced team morale and productivity by organizing weekly sales strategy meetings.
- Developed loyal customer base by providing consistent, high-quality service.
- Used in-store system to locate inventory and place special orders for customers.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Negotiated and finalized used car pricing and contract terms.
Education
High School Diploma -
Trenance Manor Secondary School
Phoenix, South Africa 01.1994 - 12.1998
Skills
Strong negotiation
Goal oriented
Sales planning
Follow-up skills
Building rapport
Closing deals
Negotiation and sales strategy
Delivering vehicles
Teamwork and collaboration
Strong communication and interpersonal skills
Timeline
New Car Salesperson
Honda/Suzuki Pinetown
06.2024 - Current
New Car Sales Consultant
CMH Kempster Ford Durban
11.2018 - 01.2024
Used Car Sales Consultant
VW McCarthy Durban
02.2018 - 10.2018
Used Car Sales Consultant/Valuator
Weiss VW Durban
11.2016 - 01.2018
Sales /Assistant Used Car Manager
CMH Nissan Durban
06.2006 - 02.2016
High School Diploma -
Trenance Manor Secondary School
01.1994 - 12.1998
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