Overview
Work History
Education
Skills
Timeline
Generic
Akeeza Mentoor

Akeeza Mentoor

Cape Town

Overview

2
2
years of professional experience

Work History

Administrator

Exclusive Wheel And Tyre Distributors
05.2023 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Sales Associate

TFG Totalsports
05.2022 - 04.2023
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Cashier

Makro Shopping Center
03.2022 - 05.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Scottsvile High
Cape Town, South Africa
04.2001 -

Skills

  • Time Management
  • Active Listening
  • Problem-solving abilities
  • Self Motivation
  • Team Building and Leadership
  • Work Planning and Prioritization
  • Customer Service
  • Goal Setting
  • Quantitative skills
  • Relationship Building
  • Organizational Skills
  • Recordkeeping and File Management
  • Timesheet Processing

Timeline

Administrator

Exclusive Wheel And Tyre Distributors
05.2023 - Current

Sales Associate

TFG Totalsports
05.2022 - 04.2023

Cashier

Makro Shopping Center
03.2022 - 05.2022

High School Diploma -

Scottsvile High
04.2001 -

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Akeeza Mentoor