Adept Technician with a proven track record at Interam Computers, enhancing system efficiency and customer satisfaction through expert troubleshooting and network optimization. Skilled in hardware installation and software configuration, coupled with exceptional customer service and communication abilities. Demonstrated success in collaborative projects, significantly improving productivity and technical support availability. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.