Summary
Work History
Education
Skills
Timeline
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Emma Jiwawa

Emma Jiwawa

Student
Cape Town

Summary

I consider myself as a dynamic hardworking young lady who by means of work has gain some experience in to building a working experience.As a Customer Service Representative at Sportcene, I excelled in resolving customer complaints with empathy, significantly enhancing customer loyalty. My ability to blend creative problem-solving with effective communication led to notable improvements in order fulfillment processes. This blend of hard and soft skills underscores my commitment to excellence and innovation in customer service willing to assist the customers in a respectful way .

Work History

Customer Service Representative

Sportcene
06.2024 - 07.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Helped with assisting customers with what they needed
  • Assisted with solving problems

Education

High School Diploma - Tourism And Hospitality Management

Wynberg Girl’s High School
Wynberg Cape Town
11.2024

Skills

Order fulfillment

Timeline

Customer Service Representative

Sportcene
06.2024 - 07.2024

High School Diploma - Tourism And Hospitality Management

Wynberg Girl’s High School
Emma JiwawaStudent