Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aidan Tyrone Abrahams

Waiter
Cape Town

Summary

I am excited to apply for the waitress/server position. This role stands out to me because I enjoy working with people and providing great service. With my experience in the food and beverage industry, I believe I am a perfect fit for this position.

I have worked as a server for over two years in busy environments, where I learned to balance multiple tables and provide speedy service. I have developed strong communication skills and the ability to work well under pressure. My attention to detail ensures that orders are accurate, and my friendly demeanor helps to create a welcoming atmosphere for guests. I am confident that my experience in customer service and my booth management skills will help your team deliver an outstanding dining experience.

Your restaurant's reputation for quality and customer satisfaction excites me. I admire your focus on creating a positive environment where guests feel valued. I share these values and want to be part of a team that prioritizes guest satisfaction. I see this position as a way to grow my skills and contribute to a place that cares about both its staff and its customers.

I believe my experience and enthusiasm make me an excellent candidate for this role. I look forward to the opportunity to discuss how I can be an asset to your team. Thank you for considering my application.

Overview

11
11
years of professional experience

Work History

Waiter

Spur Steak Ranches
03.2023 - 04.2025
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.

Waiter

Ocean Basket Restaurant
07.2019 - 03.2023
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Inspected dishes and utensils for cleanliness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Call Center Agent

Web Help
11.2016 - 07.2019
  • Managed and updated customers' online shopping accounts.
  • Assisted customers with placing orders and making payments.
  • Addressed customer queries and resolved complaints promptly.
  • Provided detailed product information and supported customers throughout the shopping process.

Bulk Bank Teller

FNB
01.2014 - 10.2016
  • Operated money counting machines to accurately count large sums of currency.
  • Ensured money was handled safely and counted properly to avoid discrepancies.
  • Updated and maintained customer accounts with accurate financial data.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Education

PC support A+ N+ -

DAMELIN COLLEGE

Grade 12 (Matric) - undefined

GARLANDALE HIGH SCHOOL
01.2012

Skills

  • Customer Service Excellence
  • Team Leadership & Mentorship
  • Payment Processing
  • Problem Solving
  • Communication
  • Time Management
  • Appointment Scheduling

Customer service

Guest relations management

Order management

Dining area maintenance

Safe food handling

Strong multitasking

Time management

Cleanliness

Food inspection

Attention to detail

Order taking

Professional appearance

Cash handling

Table setting

Food and beverage pairings

Menu memorization

Timeline

Waiter

Spur Steak Ranches
03.2023 - 04.2025

Waiter

Ocean Basket Restaurant
07.2019 - 03.2023

Call Center Agent

Web Help
11.2016 - 07.2019

Bulk Bank Teller

FNB
01.2014 - 10.2016

Grade 12 (Matric) - undefined

GARLANDALE HIGH SCHOOL

PC support A+ N+ -

DAMELIN COLLEGE
Aidan Tyrone AbrahamsWaiter