Aidan Greyling
Food And Beverage Server
Riyadh
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Food and Beverage Server
Le Maschou
Riyadh
10.2022 - Current
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Greeted guests warmly to foster welcoming environment.
- Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Remained focused, calm and professional during peak rush hours.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
Assistant Manager
La Rosa Mexican Grille & Tequileria & Compadre Portuguese Grill
Johannesburg, Gauteng
11.2021 - 08.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Gained knowledge of company policies, protocols and processes.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Catering Manager
Bibi's Catering
Mozambique
02.2018 - 08.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered food and planned events.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
120 Hour TEFL Course - Teaching English As A Second Language
Teach TEFL Language School
07.2020 - 08.2020
Guest Service Champion - Food And Beverage Server
Le Maschou
Riyadh, Saudi Arabia 10.2022 - 10.2022
Skills
Guest service
undefinedTimeline
Food and Beverage Server
Le Maschou
10.2022 - Current
Guest Service Champion - Food And Beverage Server
Le Maschou
10.2022 - 10.2022
Assistant Manager
La Rosa Mexican Grille & Tequileria & Compadre Portuguese Grill
11.2021 - 08.2022
120 Hour TEFL Course - Teaching English As A Second Language
Teach TEFL Language School
07.2020 - 08.2020
Assistant Catering Manager
Bibi's Catering
02.2018 - 08.2021
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