AHMED SAHNINE
London
Summary
Principled and ambitious individual focused on achieving success across all areas. Applies interdisciplinary approaches with strong motivation to develop knowledge, grow professionally, and reach full potential.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Administrator
Tracked and Trace, London
London
01.2023 - 03.2026
- Handling inbound calls promptly while maintaining a courteous, empathetic, and supportive approach.
- Providing accurate information to resolve customer inquiries.
- Achieving consistent first-call resolution by effectively addressing customer concerns.
- Utilising internal systems and resources to deliver efficient solutions to customer needs.
Customer Delivery Driver
Waitrose, London
London
01.2021 - 12.2023
- Packed, loaded, and unloaded delivery vans efficiently and in an organised manner.
- Delivered orders within designated time slots, adapting to schedule changes and missed deliveries.
- Maintained clear communication with team members and management.
- Supported warehouse and shop floor operations when required.
Online Picker
Asda, London
London
10.2019 - 09.2021
- Accurately picked and packed customer orders in a fast-paced environment.
- Managed online orders independently using initiative and strong self-motivation to meet daily targets.
- Resolved issues using effective interpersonal and conflict-resolution skills.
Education
GCSE -
School 21
09.2012 - 07.2017
Skills
- Strategic Planning
- Problem Solving
- Creative Thinking
- Customer Orientation
- Adaptability to Change
- Communication
- Leadership
LANGUAGES
English
Native
Arabic
Fluent
HOBBIES
Football, hiking, running, fitness, reading
Timeline
Administrator
Tracked and Trace, London
01.2023 - 03.2026
Customer Delivery Driver
Waitrose, London
01.2021 - 12.2023
Online Picker
Asda, London
10.2019 - 09.2021
GCSE -
School 21
09.2012 - 07.2017