Summary
Overview
Work History
Education
Skills
Interests
Timeline

Aymi Zinn

Financial Intelligence Investigator
Cape Town

Summary

Dedicated FRAML investigator with four years of experience in financial crime detection and prevention. Skilled in collaborating with multidisciplinary teams and fostering an open-minded environment to ensure the highest quality and efficiency in investigations. Highly motivated to learn, grow, and ensure the success of cryptocurrency and its growing following in the field of fraud investigations.

Overview

6
6
years of professional experience

Work History

Financial Intelligence Unit Investigator

Luno Pty Ltd
Cape Town
02.2021 - Current
  • Establish and develop Luno's Financial Intelligence Unit: a small multidisciplinary team within the Financial Crime department to meet the high expectations of stakeholders and serve as a core unit.
  • Conduct highly sensitive and complex fraud and AML investigations related to blockchain technology.
  • File of SAR/STRs and write time-sensitive investigation reports.
  • Design and implement process and procedure documents.
  • Building of relationships with external organisations including FIC, USSS, DPCI, SAPS, Hawks, and SAMLIT (MSHT, IWT, and TF).
  • Handle urgent queries and provide advice to stakeholders.
  • Promote a culture of collaboration and teamwork within the unit.
  • Contribute to business-wide improvement initiatives.
  • Provide training and development to fellow investigators focusing on fraud within Customer Success and Operations.

Customer Success Associate (Fraud)

Luno
Cape Town
05.2019 - 01.2021
  • Provided primary customer support, focusing on fraud queries and ensuring prompt resolution.
  • Investigated customer accounts and conducted risk factor assessments to identify potential fraudulent activities.
  • Held responsibility over associate investigations.
  • Consistently exceeded productivity and customer satisfaction targets
  • Collaborated closely with the internal Financial Crime department to address fraud-related issues effectively.
  • Utilized weekly trend reports and team feedback to improve associate investigation quality.
  • Refined investigation and ticket resolution requirements.
  • Led training of CS-Fraud associates.
  • Kept abreast of industry knowledge and developments.

Management Trainee: Feed Formulator

RCL Foods
Durban
01.2018 - 02.2019

Education

Bachelor of Science - BSc (Agric) Animal Science

University Of Stellenbosch, Western Cape
01.2012 - 2015.12
  • Upper second-class
  • AgriSETA bursary
  • Maties Women's Football and Maties Dance Society

Skills

FRAML & CTF investigations

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Interests

Continuous learning and development: CFCS (Certified Financial Crime Specialist)certification with ACFCS to be completed in 2023; ACAMS free online courses including MSHT and IWT; Chainalysis Reactor certificate next Charity organisations: Oscars Arc volunteer, DHFH Reading novels and current affairs, and listening to podcasts such as neuroscientist Andrew Huberman Any exploratory physical activity involving nature

Timeline

Financial Intelligence Unit Investigator - Luno Pty Ltd
02.2021 - Current
Customer Success Associate (Fraud) - Luno
05.2019 - 01.2021
Management Trainee: Feed Formulator - RCL Foods
01.2018 - 02.2019
University Of Stellenbosch - Bachelor of Science, BSc (Agric) Animal Science
01.2012 - 2015.12

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Aymi ZinnFinancial Intelligence Investigator