Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Agrineth Rabothata

Agrineth Rabothata

Sales Consultant
Tzaneen,LP

Summary

Dynamic sales consultant with a proven track record at Two Mountains, excelling in customer engagement and relationship management. Skilled in developing effective sales strategies, I consistently increased revenue through upselling and tailored solutions. My strong product knowledge and proactive approach have enhanced client satisfaction and driven significant sales growth.

Dedicated Sales Consultant with established lead generation skills and many years of experience. Bilingual and knowledgeable in methods used to close sales deals. Eager to aid in landing multi-national accounts and foreign clients.

Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

7
7
years of professional experience
2021
2021
years of post-secondary education

Work History

Sales Consultant

Two Mountains
Phalaborwa
06.2023 - 11.2024
  • Engaged customers to understand their needs and preferences.
  • Presented product features and benefits to potential clients.
  • Assisted team in developing effective sales strategies and promotions.
  • Collaborated with colleagues to enhance customer service experience.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Worked with fellow sales team members to achieve group targets.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Participated in regular training sessions on new products, services, and industry trends.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
  • Generated daily reports on sales activities for management review.
  • Identified areas of improvement within existing processes and procedures.
  • Addressed customer questions and concerns regarding products and services.
  • Developed key customer relationships to increase sales.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Restaurant Waiter

Galaxy Bingo
Tzaneen
10.2019 - 05.2022
  • Provided exceptional customer service to enhance guest dining experiences.
  • Took and processed food and beverage orders accurately and efficiently.
  • Maintained cleanliness of dining areas to ensure a welcoming atmosphere.
  • Managed payment transactions using point-of-sale systems effectively.
  • Upsold menu items to enhance guest satisfaction and increase sales revenue.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Greeted customers, provided menus and answered questions about menu items.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Assisted guests with making food and beverage selections.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented menus and answered questions regarding items.
  • Set up tables in between patrons to reduce wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

General Assistant

Galaxy Bingo
Tzaneen
03.2018 - 09.2019
  • Assisted with daily administrative tasks and maintained office organization.
  • Coordinated schedules and managed appointments for team members efficiently.
  • Supported project planning by preparing materials and conducting research as needed.
  • Collaborated with team members on various projects and initiatives effectively.
  • Greeted visitors warmly, providing assistance as needed.
  • Implemented company standards to deliver high-quality work with exceptional customer service.
  • Ensure Clean Working Environment.

Education

Diploma - Marketing Management

Mopani TVET College
Limpopo ,Phalaborwa , South Africa
12.2014 - 09.2025

N4-N6 - Marketing Management

Mopani TVET College
Limpopo ,Phalaborwa , South Africa
07.2014 - 12.2014

Molabosane High School
Tzaneen,Limpopo, South Africa

Skills

  • Customer engagement
  • Sales strategy
  • Product knowledge
  • Relationship management

Languages

English
First Language

References

References available upon request.

Timeline

Sales Consultant

Two Mountains
06.2023 - 11.2024

Restaurant Waiter

Galaxy Bingo
10.2019 - 05.2022

General Assistant

Galaxy Bingo
03.2018 - 09.2019

Diploma - Marketing Management

Mopani TVET College
12.2014 - 09.2025

N4-N6 - Marketing Management

Mopani TVET College
07.2014 - 12.2014

Molabosane High School
Agrineth Rabothata Sales Consultant