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A Customer Service and Operations Manager with proven experience cultivating a high performance culture leading cross-functional departments across various industries such Plastics Recycling and Ancillary, FMCG, Agribusiness and Telecommunications sectors. Strong leadership skills, results driven, customer centric, an enabler and problem solver, who has successfully led teams with change management, process improvements and projects in a dynamic environment inspiring people to work towards success by contributing to the company’s vision and goals. Proven skills, knowledge and adaptability in Supply Chain, Compliance, IT, Process management, change management and CRM systems.



Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Results-oriented business leader with more than 20 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Adept in creating seamless integration of new operations and businesses. Versatile and innovative professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Dynamic operations leader with a proven track record at Marietta Motors LLC, driving profitability through strategic financial management and risk assessment. Expert in contract negotiation and team leadership, I successfully implemented cost-saving measures that enhanced operational efficiency and fostered strong client relationships, ensuring sustained business growth.

Dedicated event professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Agreement Nonkululeko Tlou

Summary

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General Manager of Operations

Education

Logistics And Supply Chain Management

High School Diploma -

Bachelor of Commerce in Law - Law

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General Manager of Operations

Bachelor of Commerce in Law - Law

Logistics And Supply Chain Management

High School Diploma -

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