Design, Travel & Culture
ALESSANDRA JULIA GNUDI
Creative Communication Specialist
Summary
Dynamic professional with 10+ years in corporate training and customer relationship management in South Africa, Spain, and Italy. Specializes in customized corporate English training and sales performance enhancement. Known for developing effective training programs that align with organizational goals, increase customer engagement, and strengthen client relationships to drive business growth.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Community Moderator Italian
Amazon ZA
04.2025 - Current
- Participated in ongoing professional development opportunities to remain current on industry best practices in digital communities management.
- Moderating content according to community guidelines in the Italian market.
- Safeguarded user privacy by maintaining strict confidentiality protocols when handling sensitive information during moderation tasks.
Freelance Tutor
Freelance English Consultant
03.2020 - 04.2025
- Online English Conversational lessons to Spanish Clients
Sales Representative
Professional Field Marketing
01.2025 - 02.2024
- Franchise Spar & Pick n Pay Family Grocery Team
- Sales through promotional campaigns and product merchandising.
- Conducted accurate product counts and implemented floor management strategies, collaborated with shop assistants to optimize store layout and promotional displays.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
English Consultant and Tutor
Talk Business Languages
02.2019 - 03.2021
- Plan and prepare lessons and teaching materials
- Deliver lessons
- Teach students to achieve learning objectives
- Handle administration tasks
- Proofread presentations and emails
- Conduct workshops on etiquette, networking, and travel
ESL Tutor
Komalingua
01.2017 - 03.2018
- Consulting for manufacturing companies and enterprises, including:
- Aratubo (Tube Manufacturer)
- Aernnova
- Mercedes
- URSSA (Steel Manufacturers)
- Online consulting with students from Sariki Metrology.
Freelance English Consultant
03.2016 - 01.2017
- Conversational English lessons for Italian office workers
- Planning, preparing, and delivering lessons
- Creating teaching materials
- Assisting students in enhancing listening, speaking, reading, and writing skills through individual and group sessions.
Mondo Magico
05.2012 - 03.2016
- Generating newsletters
- Creating end-of-year video
- Organizing and supervising activities
- Communicating with parents and professionals
- Maintaining and recording progress
Administration Customer Care
08.2011 - 03.2016
- Sales and marketing of products
- Quotations and invoicing for clients
- Assigning designers for artwork tasks
- Communicating with clients for artwork approval
- Providing sizing and briefs to the factory
- Processing orders and invoicing
- Collaborating with factory manager for execution
- Meeting timing and deadlines
- Communicating with clients via phone and email
- Arranging delivery or collection of orders
- Following up for client satisfaction
Shoe Care Boutique
01.2010 - 01.2010
- Promoting and Marketing products
- Sales of store products and World cup merchandise to clients
Education
Graphic Design
Greenside Design Center
01.2023
Teaching English as a Foreign Language
International TEFL & TEFOL
01.2016
Journalism and Media Studies
Damelin
01.2012
National Senior Diploma - undefined
President Highschool
01.2009
Skills
Customer Relationship Management
Guest relations
Sensitive information handling
Mobile marketing
Sales support
Interests
Timeline
Community Moderator Italian
Amazon ZA
04.2025 - Current
Sales Representative
Professional Field Marketing
01.2025 - 02.2024
Freelance Tutor
Freelance English Consultant
03.2020 - 04.2025
English Consultant and Tutor
Talk Business Languages
02.2019 - 03.2021
ESL Tutor
Komalingua
01.2017 - 03.2018
Freelance English Consultant
03.2016 - 01.2017
Mondo Magico
05.2012 - 03.2016
Administration Customer Care
08.2011 - 03.2016
Shoe Care Boutique
01.2010 - 01.2010
Teaching English as a Foreign Language
International TEFL & TEFOL
Journalism and Media Studies
Damelin
National Senior Diploma - undefined
President Highschool
Graphic Design
Greenside Design Center
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