Agnes Thembi Mnguni
Boksburg
Summary
Motivated Quality Assurance Engineer with over 10 years of work experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Quality Assurance Engineer
Actom MV Switchgear
Boksburg, Gauteng
06.2022 - Current
- Ensure compliance with industry regulations by implementing rigorous checks.
- Control of ISO 9001‑2015 QMS.
- Reduction of production defects, reworks, scrap as well as after sales product defects through detailed inspections and improving customer satisfaction.
- Sourcing of quality inspection equipment and calibration of equipment.
- Performing root cause analysis together with other departments.
- Performing internal quality audits.
- Auditing and evaluating suppliers and improving incoming inspection process.
- Improving document management system and control of documented information.
Quality Assurance Engineer
Nissan South Africa
Pretoria, Gauteng
01.2021 - 06.2022
- Create quality measurements to track improvements on units.
- Execute quality improvement and testing.
- Develop quality assurance standards and company processes.
- Ensure adherence to industrial quality and safety standards.
- Ensure product meets customer expectations and demands.
- Create reports, document errors and issues that require fixing.
- Work closely with the process engineering team to improve existing products.
- Maintain standards for reliability and performance of production.
- Perform process audits to ensure adherence to process standards.
Process Engineer
Nissan South Africa
Pretoria, Gauteng
06.2017 - 12.2020
- Evaluate, implement and monitor processes and operating systems for manufacturing of vehicles.
- Perform process audits to ensure adherence to process standards.
- Analysis of problem areas and implementation of counter measures in accordance with PDCA‑cycle.
- Perform Root cause analysis.
- Control and implement changes according to design and engineering standards.
- Enhance overall product quality through observations and measurements as well as by collecting and analyzing data from other technical and operating personnel.
- Research the purchase of equipment or upgrades to current equipment.
- Reduce labour costs by analyzing operations and pointing out ways to work more efficiently.
Mechanical Technician
South African National Defence Force (SA Navy)
Cape Town, Western Cape
04.2013 - 05.2017
- Ensure the efficient operation, maintenance and repair of all machinery in my charge including damage control equipment.
- Ensure that the Mechanical Department is in all respects accounted for with regards to on‑board spares and material.
- Ensure work is attained in responsive way complying to set quality safety guidelines and standards.
- Perform preventive maintenance.
- Ensure that the mechanical department is prepared for sea in all respects as when stipulated by the captain of the ship.
- Ensure work is attained in responsive way complying to set quality safety guidelines and standards.
- Perform preventive maintenance.
- Ensure that the mechanical department is prepared for sea in all respects as when stipulated by the captain of the ship.
Education
Green Belt - Six sigma
2KO Africa
Boksburg, Gauteng 03.2025 -
Advanced Certificate in Operations Management - Operations Management
Production Management Institute of Southern Africa
Pretoria, Gauteng 06.2017 - 12.2019
BTech - Mechanical Engineering
Cape Peninsula University of Technology
Cape Town, Western Cape 01.2015 - 12.2016
National Diploma. - Mechanical Engineering
Tshwane University of Technologt
Pretoria, Gauteng 01.2008 - 12.2011
Skills
- QA methodologies
- Microsoft Excel
- 5-why analysis
- Plan-Do-Check-Act methodology
- Six Sigma Methodologies
- Quality Management System (QMS) adept
- Product quality improving
- Corrective action implementation
- Root Cause Analysis
Certification
MS Excel level 3 certificate with
Root cause analysis
Languages
English
Upper intermediate
Ndebele
Proficient (C2)
Sepedi
Intermediate
Timeline
Green Belt - Six sigma
2KO Africa
03.2025 -
Quality Assurance Engineer
Actom MV Switchgear
06.2022 - Current
Quality Assurance Engineer
Nissan South Africa
01.2021 - 06.2022
Process Engineer
Nissan South Africa
06.2017 - 12.2020
Advanced Certificate in Operations Management - Operations Management
Production Management Institute of Southern Africa
06.2017 - 12.2019
BTech - Mechanical Engineering
Cape Peninsula University of Technology
01.2015 - 12.2016
Mechanical Technician
South African National Defence Force (SA Navy)
04.2013 - 05.2017
National Diploma. - Mechanical Engineering
Tshwane University of Technologt
01.2008 - 12.2011
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