Agnes Paballo
Summary
Midrand, Gauteng, I started my career as a first line support intern the duration, afforded me an opportunity to gain skill-set and competencies, for investigating faults and providing first line support. With more than 13 years of IT knowledge and experience, I further pursuit my professional career and was appointed as Senior Oracle Database Administrator. The knowledge has enabled me to operate in Windows, Linux, Red HAT, AIX and VM platforms. I am currently working as Infrastructure Advisor. Code B Driver’s License ID Number: 7911260420089
Overview
17
17
years of professional experience
Work History
Infrastructure Officer
MWP
01.2015 - Current
- Monitor and report on Infrastructure capacity and performance o Reporting on current infrastructure usage, and trends to aid in-depth analysis and forecast o Manage optimal use of infrastructure and minimize the over allocation and underutilization of resources o Tracking IT service level demand and forecasting future demands based on historic trends o Actively monitoring infrastructure capacity and performance, then implementing identified optimization activities
- Implement infrastructure improvement strategies for respective service towers o Providing an input and advisory services towards the demand calendar that is required for planning future infrastructure improvement initiatives and projects o Identify infrastructure bottlenecks and recommend opportunities for improvement
- O Liaising with both customer and service providers for the right sizing services for projects and business as usual initiatives
- Advise on the design, build and transition of IT infrastructure services o Customer eccentric approach, by adopting the right customer service tools o Advising and executing on IT strategic activities applying current knowledge and best practices
- O Proactively addressing the risk that might cause service interruption
- O Developing and maintenance of recovery plans o Executing on plans designed to maintain cost effective and competiveness of the enterprise
- IT operational infrastructure
- Plan and Research Technology Infrastructure
- Solutions o Investigating the technological direction of emerging and evolving technologies and advice on the migration strategies to Cloud services
- O Estimating the potential impact of technology on the business to ensure the sustainability of technology infrastructure
- Representing Infrastructure services on IT
- Forums and communicating to management on possible enhancement to improve IT infrastructure
Snr Oracle Database Admin
Red Hat
01.2010 - 01.2015
- Eskom
- Operating Systems: Linux, , AIX, HP UNIX,
- Win 2008,2012,2016, ESXI VMware 6, o Database designs and creation, Oracle
- Client Installations o Creation of database objects and managing access o Install OEM agents for database monitoring o Authenticating users privileges, creating and granting Roles, o Capacity Planning and monitoring database growth, o RAC maintenance, Data Guard implementation and maintenance o Database Upgrades o Database and Security Patches Roll-Out o Perform Database Disaster Recovery and document Database Disaster
- Recovery Procedures o Schedule RMAN backups with net backup, Database o Schema and migrations, Exports/Import o Schedule snapshot jobs, Performance
- Tuning, Health Checks, o Apply Database Security baseline and execute Database audits o Detection of performance bottlenecks and identification of bad SQL statements, Tuning and code optimization, run SQL plans and stats pack/AWRs o Loading bulk transactions o Provide 7x24 standby
Oracle Database Administrator
Red Hat
01.2006 - 01.2010
- Arivia.kom
- Operating Systems: Linux, , AIX, HP UNIX,
- Win 2008,2012 o Installation, configuration and upgrading of
- Oracle server software and related products
- O Establish and maintain sound backup and recovery policies and procedures
- O Create and maintain users and roles, assign privileges
- O Perform Application tuning and database performance monitoring
- O Setup and maintain documentation and standards
- O Perform Capacity planning
- O Perform Technical trouble shooting
- O Interface with Oracle Corporation for technical support
Education
Grade 12, Senior Certificate -
Ferndale High, TSHWANE UNIVERSITY OT TECHNOLOGY
NATIONAL DIPLOMA - INFORMATION TECHNOLOGY
o Accounting I, o Technical Programming I, o Commercial Programming I, o Cost and Management o Accounting I, o System Software I, o Information System I, II, III (SSAD, Project Management) o Oracle (SQL, PL/SQL Reports and Forms), Development Software I, II, II (COBOL, o Visual Basic-Advance, Intro Operating System, MS Access, WEB Design - undefined
Accomplishments
- ITIL foundation
- ITIL Strategy
- Prince 2(Foundation)
- UNISA Total Quality Management
- Udemy Introduction to Finance, Accounting, Modelling,
- Valuation
- OCA 10g (Oracle 10g Administration)
- CURRENT STUDIES
- Enrolled Advanced Diploma in Business Management at
- Mancosa
- Udemy AWS Certified Solutions Architect Associate 2020
- Udemy Microsoft Azure Administrator Certification 2021
- Udemy IT Governance for IT Professionals
- Previous Projects Implemented
- VMware VRealize Automation and Operations
- IBM Cloud Management Platform integration with Cisco NSX
- VMware Site Recovery Manager( SRM)
- Citrix Upgrade 7.5 to 7.13
Timeline
Infrastructure Officer
MWP
01.2015 - Current
Snr Oracle Database Admin
Red Hat
01.2010 - 01.2015
Oracle Database Administrator
Red Hat
01.2006 - 01.2010
Grade 12, Senior Certificate -
Ferndale High, TSHWANE UNIVERSITY OT TECHNOLOGY