Agnes Lemos
Gauteng
Summary
I am a highly driven recent business school graduate seeking a full time position in Administration,Customer Service and Sales personnel, where I can lend knowledge of market analytics to help the organization improve profitability.
Overview
8
8
years of professional experience
Work History
Parts Counter Sales Person
Goldwagen
09.2018 - Current
- Complete sale and provided receipts of purchase.
- Recommended best option that will best suit client vehicle.
- Maintain relationships with clients and workshops.
- Provide best customer service by means of Counter sales, Quotations and Sourcing of vehicle replacement parts.
- Provide general support as required.
- Increase sales by 10%.
Administration Clerk
Department Of Education
07.2017 - 08.2018
- Established and maintained standard office procedures to achieve demanding targets.
- Arranged functions and venues for company events.
- Interacted with customers by phone, email, or in-person to provide information.
- Helped handle travel arrangements for executive team.
- Maintained and organized meeting schedules.
- Managed basic bookkeeping duties.
- Tracked inventory office supplies and inform management about any shortages.
- Managed over 50 customers calls per day.
Administrative Assistant
Party Designs PTY Ltd
01.2016 - 05.2017
- Executed record filing system to improve document organization and management.
- Submitted and reconcile expense reports
- Recorded expenses and maintained accounting records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Monitored accounts and incoming payments.
- Collected invoices and ensure that credit given to customers is monitored.
- Assisted with SAGE and Payroll system.
- Assisted in preparing financial statements.
- Managed email and up to 50 clients including calls per day.
Education
Some College (No Degree) - Supply Chain Management
IQ Academy
South Africa03-2023
Some College (No Degree) - Human Resources Management
South West Gauteng Tvet Collage
South Africa06-2024
RE5
Moonstone
Gauteng03.2024
Skills
- P>Telephone etiquette
- P>Confidentiality and interpersonal skills
- P>Verbal and Written Communication
- P>Team Collaboration
- P>Conflict resolution and Negotiation skills
- P>Proactive goal oriented and self motivated
- P>Problem solving
Languages
English
Bilingual or Proficient (C2)
afrikaans
Intermediate (B1)
Isizulu
Bilingual or Proficient (C2)
SeSotho
Bilingual or Proficient (C2)
Timeline
Parts Counter Sales Person
Goldwagen
09.2018 - Current
Administration Clerk
Department Of Education
07.2017 - 08.2018
Administrative Assistant
Party Designs PTY Ltd
01.2016 - 05.2017
Some College (No Degree) - Supply Chain Management
IQ Academy
Some College (No Degree) - Human Resources Management
South West Gauteng Tvet Collage
RE5
Moonstone
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