Agatha Daniels
Adminnistrator
Coloured
Summary
Dynamic Administrative Assistant with proven expertise at different companies with different tasks, excelling in office management and customer service. Skilled in data entry and invoice processing, I effectively organized meetings and enhanced operational efficiency. Recognized for strong problem-solving abilities and fostering positive relationships, ensuring seamless communication and support across teams.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Luriway Waterproofing (PTY) LTD
12.2018 - 04.2021
- Administrative support tasks including coping, faxing and taking notes.
• Compile and send out orders
• Answering and receiving calls
• Compilation of tenders
• Procurement of quotations, goods and service, office welfare and refreshments
(stationery/coffee/laptops/printers)
• Petty cash handling
• Compile reports
• Compile invoices
• Filing
• Travel Arrangements
• Priorities and organizing Directors and managers meetings, taking minutes, liaising with Health and Safety officer for site meetings and audits.
• I was responsible for interviewing potential employees.
Home Base Carer
Advance Home Care
04.2018 - 11.2018
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- As the frontline of care delivery I helped individuals to overcome the everyday difficulties they face.
- Trained new staff whom provided care for clients with their immediate needs such as washing, dressing and maintaining their hygiene , as well as helping them with basic day-to-day tasks.
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
- Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
- Responded to patient emergencies promptly, initiating appropriate action and notifying relevant professionals when necessary.
- Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
Store Associate
Mr. Price
05.2017 - 03.2018
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Participated in training sessions to stay updated on product information and company policies.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
Administrative Assistant
Mjay Trucking
03.2016 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Prioritizing and organizing Directors and Managers meetings and taking minutes.
- Compiled invoicing
- Tracking Drivers
Education
High School Diploma -
Bellville Technical High School
Cape Town, South Africa 04.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Mail handling
Microsoft Excel
Microsoft Word
Problem-solving
Customer service
Time management
Appointment scheduling
Office management
Meeting planning
File organization
Calendar management
Reception oversight
Invoice processing
Minute taking
Documentation and recordkeeping
Report writing
Microsoft outlook
Strong problem solver
Timeline
Administrative Assistant
Luriway Waterproofing (PTY) LTD
12.2018 - 04.2021
Home Base Carer
Advance Home Care
04.2018 - 11.2018
Store Associate
Mr. Price
05.2017 - 03.2018
Administrative Assistant
Mjay Trucking
03.2016 - 01.2017
High School Diploma -
Bellville Technical High School
04.2001 -