Afika Esona Vinqishe
Administrative Assistant
Johannesburg
Summary
Dynamic professional with a proven track record at Amrod, excelling in office administration and leadership. Expert in enhancing team efficiency and customer satisfaction through exceptional communication and problem-solving skills. Demonstrated ability to manage sensitive information securely and streamline administrative processes, significantly improving operational workflows.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Amrod
09.2022 - 12.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed administrative tasks and provided general support.
- Booked and coordinated equipment maintenance to meet operational needs.
- Developed and edited proformas, created ALPs, and CI reports.
- Completed staff purchase and generated production reports.
Assistant Supervisor
Celiwave Pty Ltd
01.2020 - 02.2021
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed inventory control and material procurement.
- Maintained workplace safety and adhered to regulatory standards.
- Led by example, demonstrating excellent customer service skills to enhance customer satisfaction.
Education
National Certificate - Wholesale And Retail
Training Force
Johannesburg, South Africa09-2024
National Certificate - Contact Centre NQF LEVEL 2
Training Force
Johannesburg, South Africa04-2023
National Certificate - Computer Admin Clerk
DAM Technical College
04-2022
Skills
Office Administration
Administrative Support
Data Entry
Computer Skills
Contact centre operations and customer service
Supervisory and training experience
Problem solving, adaptability and time management
Communication, interpersonal and leadership Skills
Timeline
Administrative Assistant
Amrod
09.2022 - 12.2022
Assistant Supervisor
Celiwave Pty Ltd
01.2020 - 02.2021
National Certificate - Wholesale And Retail
Training Force
National Certificate - Contact Centre NQF LEVEL 2
Training Force
National Certificate - Computer Admin Clerk
DAM Technical College
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