Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Afika Mathwebu

Human Resource Management
Hermanus,WC

Summary

I am a graduate with Human Resource Management and with internship experience assisted with hiring and onboarding, performance tracking methods and HR records. Dynamic sales consultant at African Bank Limited, excelling in customer relationship building and complex problem-solving. Reliable, knowledgeable and highly organised team player with strong time management and interpersonal communication skills drive success in fast-paced environments, fostering long-lasting client connections. Able to adapt to changes including new systems.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Sales Consultant

African Bank Limited
07.2023 - Current


  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Discover customer’s needs and offer solutions to them through the company’s services or products.
  • Respond to new and current client base regarding complaints and service enquiries.
  • Achieve sales target as set by management.

Education Assistant

Department of Education
11.2021 - 08.2022
  • Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Distributed learning materials such as worksheets, textbooks, and group assignments.
  • Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.

HR Internship

South African Police Services
08.2019 - 08.2020
  • Helped streamline client onboarding processes, leading to smoother client experience.
  • Performing administrative duties pertaining to HR personnel leave related function.
  • Verifying information and capturing it on PERSAL/PERSAP system on personnel records.
  • Assisting personnel in personal and/or work related problems by following referral procedures.
  • Submitting application for transfer/termination to the Head Human Resource Management for consideration and review.
  • Administration and handling of leaves for the station.

Education

National Diploma - Business Management

Walter Sisulu University
Mthatha

National Senior Certificate -

Ikwezi Technical Skill Centre
Eastern Cape, Mthatha

Skills

Time management and deadline adhering

Timeline

Sales Consultant

African Bank Limited
07.2023 - Current

Education Assistant

Department of Education
11.2021 - 08.2022

HR Internship

South African Police Services
08.2019 - 08.2020

National Diploma - Business Management

Walter Sisulu University

National Senior Certificate -

Ikwezi Technical Skill Centre

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Afika MathwebuHuman Resource Management