SPSS
MEGAN CATRIONA BARNARD
RESEARCH PSYCHOLOGIST
Pretoria
Summary
Versatile psychology professional with a strong background in research, data analysis, and client engagement. Developed these skills through diverse roles in educational and healthcare settings. Highly skilled at fostering positive relationships, managing projects, and applying ethical practices to support individuals with varying needs.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
CUSTOMER SERVICE REPRESENTATIVE
Clearwater Office
Boksburg
07.2024 - Current
- Proficiently utilizing SAP systems to manage and load customer orders, ensuring accuracy and timely processing.
- Conducting stock availability checks to confirm order fulfillment and prevent backorders, maintaining seamless customer experience.
- Coordinating and arranging delivery schedules to optimize logistics and meet customer deadlines effectively.
- Conducting stock take of products.
- Creating and maintaining customer accounts in SAP, ensuring all information is up-to-date for efficient order processing.
- Generating and sending open order reports to customers, providing regular updates on stock status and order progress.
- Collaborating with cross-functional teams to address customer inquiries and resolve issues related to orders and deliveries, enhancing communication and teamwork.
MICRO-CREDENTIALS RESEARCH INTERN
North West University
Potchefstroom
03.2024 - 12.2024
- Participating in examination of current status of micro-credential conceptualization, policy development, and implementation across public and private sectors in Southern Africa.
- Assisting in enhancement of recognition for learning and micro-credentials, addressing mobility needs of individuals migrating within the region.
- Contributing to development of a comprehensive policy framework for micro-credentials to improve quality of higher education.
- Supporting alignment of educational outcomes with market demands and integration of digital skills in educational practices.
- Collaborating with higher education institutions to strengthen partnerships and governance related to national and regional labor markets.
- Engaging in research to analyze provision, need, interest, and effectiveness of micro-credentials in various contexts.
- Promoting compatibility between Southern African and European qualifications frameworks to facilitate mutual recognition of credentials.
- Assisting in quality assurance efforts to strengthen governance at both institutional and systemic levels.
- Facilitating regional collaboration to provide less developed countries with resources, expert engagement, and shared learning opportunities.
- Completing research, compiling data, and assisting in timely reporting.
- Conducting literature reviews to identify relevant research articles and support project objectives.
- Collaborating with team members for successful completion of research projects on time and within budget.
- Participating in regular meetings with project stakeholders for clear communication of progress updates and addressing concerns promptly.
RESEARCH SUPERVISOR
Varsity College
Midrand
02.2024 - 12.2024
- Advising on research methodologies for both quantitative and qualitative studies.
- Ensuring adherence to ethical standards and project timelines.
Offering constructive feedback on proposals and draft manuscripts. - Facilitating a supportive learning environment to address challenges as they arise.
- Assisting students in accessing necessary resources for their projects.
- Guiding students to successfully complete high-quality research projects.
- Fostering a culture of academic excellence and contributing to advancement of knowledge in psychology through publication and presentation of research findings.
JUNIOR RESEARCH CONSULTANT
Quality 360
Pretoria
01.2024 - 12.2024
- Guiding students through key stages of dissertations or theses, including research design, data analysis, result interpretation, academic writing.
- Conducting client-centric, virtual consultations to address diverse research needs and ensure compliance with referencing standards such as Harvard and APA.
- Assisting students in effectively applying qualitative and quantitative research methods, supporting data analysis and interpretation.
- Advising on academic referencing styles to uphold high standards in work.
Collaborating closely with team members to deliver seamless research support services. - Staying updated on latest research trends and tools to provide best assistance possible.
- Offering constructive feedback to enhance overall quality of students' research.
- Developing strong communication and interpersonal skills to engage effectively with diverse students.
- Utilizing digital platforms and research tools to streamline support processes.
- Approaching problem-solving collaboratively and confidently, especially in client-facing interactions.
PART-TIME LECTURER
Varsity College
Midrand
02.2024 - 06.2024
- Guiding students through key stages of dissertations or theses, including research design, data analysis, result interpretation, academic writing.
- Conducting client-centric, virtual consultations to address diverse research needs and ensure compliance with referencing standards such as Harvard and APA.
- Assisting students in effectively applying qualitative and quantitative research methods, supporting data analysis and interpretation.
- Advising on academic referencing styles to uphold high standards in work.
- Collaborating closely with team members to deliver seamless research support services.
- Staying updated on latest research trends and tools to provide best assistance possible.
- Offering constructive feedback to enhance overall quality of students' research.
- Developing strong communication and interpersonal skills to engage effectively with diverse students.
- Utilizing digital platforms and research tools to streamline support processes.
- Approaching problem-solving collaboratively and confidently, especially in client-facing interactions.
RESEARCH PSYCHOLOGY INTERN
North-West University
Potchefstroom
01.2023 - 12.2023
- Writing research proposals and managing projects.
- Conducting data analysis (qualitative, quantitative, and review studies).
- Collecting data (qualitative, quantitative, and review studies).
- Writing and preparing academic articles for publication in peer-reviewed accredited journals.
- Developing critical skills on ethical applications at various levels, including data collection, informed consent, data analysis, report writing, publication, and dissemination of findings.
- Collaborating with academic and research colleagues and students.
- Keeping records for Master’s in Research Psychology (MA, MSc, and MHSC) programs.
- Completing mini-dissertations (research component) for students.
- Registering and keeping records of prescribed course material on the NWU DARLO copyright reporting system.
- Capturing marks for Master’s students and analyzing and writing quarterly reports on MHSC students' learning and training experiences at NWU.
- Preparing and presenting academic workshops.
- Participating in COMPRES (Community Psychosocial Research) business delivery division, offering research-based services to the public.
- Initiating research projects, including problem identification and feasibility for future research impact.
- Providing research consultation throughout project life cycle.
- Consulting on research methodology and assisting with referencing in all major referencing styles.
- Assisting with literature retrieval, data capturing, data management, qualitative data analysis, and statistical data analysis.
- Conducting verbatim transcriptions of qualitative data and fieldwork data collection.
- Recruiting research participants (mediators) and handling informed consent procedures.
- Translating informed consent forms and conducting qualitative interviews.
- Developing questionnaires and screening titles and abstracts for review studies.
- Performing critical appraisal and quality appraisal for review studies.
- Gaining teaching and learning experience through workshops and presentations on community psychology theory, descriptive and inferential statistics, and informed consent processes.
- Assisting in test invigilation, scoring oral presentations, and developing and assessing workshops.
- Contributing to the development of the MHSC Research Psychology selection entrance test and serving as an internal examiner for modules such as PSYC 874 – Critical Research Skills, PSYC 888 – Community Psychology, and PSYC 886 – Project Management.
- Acquiring a diverse set of skills highly transferable to research, applied research, consultancy, and professional settings.
APPLIED BEHAVIOUR ANALYSIS (ABA) INSTRUCTOR
Star Academy
Pretoria And Johannesburg
02.2019 - 06.2022
- Conducting one-on-one teaching sessions with students.
- Implementing individualized programs and data collection.
- Collaborating effectively as a team member.
- Acting professionally and ethically towards children and their families.
- Creating a safe and nurturing environment for each child.
- Prioritizing health and safety needs of students.
- Respecting children's rights and maintaining confidentiality.
- Dressing professionally, being punctual, and maintaining a positive attitude.
- Teaching students through one-on-one sessions.
- Implementing programs and data collection.
- Working as a team member.
- Acting professionally and ethically with regard to children and parents.
- Creating a safe and warm environment for the child.
- Prioritizing child’s health and safety needs.
- Respecting rights of the child and maintaining confidentiality of all students.
- Dressing professionally, being punctual, and maintaining a positive attitude in working with special needs children.
- Gaining valuable skills in individualized instruction, patience, perseverance, teamwork, professionalism, health and safety, child rights and confidentiality, punctuality, data collection, and teaching.
- Acquiring diverse skill set, including instructional techniques, interpersonal skills, and a strong sense of ethics, preparing for roles in education, therapy, or childcare, particularly with children with special needs.
TUTOR
Tutor Doctor
Centurion
03.2020 - 11.2020
- Dressing and acting in a professional manner.
- Planning sessions to meet individual student needs.
- Prioritizing academic requirements of each child.
- Utilizing additional resources to enhance teaching.
- Adapting approach based on students' learning styles.
- Practicing patience and offering constructive feedback to parents, caregivers, and teacher.
SALES ASSISTANT
Ballet Barre
Pretoria
02.2018 - 08.2018
- Greeting and assisting customers in a friendly and professional manner upon entering the store.
- Aiding customers with their dancewear needs.
- Assisting children, adolescents, and adults in acquiring required dancewear.
- Specializing in pointe shoe fittings.
- Answering all telephonic calls.
- Ensuring stock was neatly and tidily packed at all times.
- Gaining a range of transferable skills including interpersonal skills, customer service, communication, time management, phone etiquette, problem-solving, product knowledge, adaptability, and relationship-building.
ADMISSION CLERK
Eugene Marais Hospital
Pretoria
01.2017 - 02.2017
- Conducting patient admission process, ensuring accurate capture of patient demographic information for both pre-admitted and cold case/walk-in admissions.
- Conducting patient pre-admission process and cash handling, ensuring correct payment of co-payments and private portions before or at time of admission.
- Ensuring correct and accurate processing of payments received on behalf of patients onto hospital management system for all forms of receipting.
- Assisting in registration of new-born babies and processing billing and coding.
- Managing petty cash float and manual admissions.
- Ensuring valid authorization for all proposed visits and confirming all necessary information has been captured for pre-admitted patients (no open pre-admissions on the list).
- Managing enquiries counter and answering telephonic calls.
Demonstrating positive disposition towards all stakeholders: patients, visitors, doctors, staff, and visiting staff members from Life Healthcare head office. - Acquiring valuable skills in strong administration, customer service, financial management, and organisational skills.
PHARMACY RUNNER
Eugene Marais Hospital
Pretoria
11.2015 - 12.2015
- Collecting and distributing medication across all wards within the hospital in a timely manner.
- Handling patient services and employee interactions while working under pressure.
- Managing responsibility for vital and expensive medication, ensuring safe distribution to general and ICU wards.
- Maintaining a professional, respectful, and empathetic attitude upon entering the wards of ill patients.
- Collecting medicine scripts from all medical and ICU wards within the hospital.
- Delivering medicine from the pharmacy to specified medical wards.
- Carefully handling medication and collecting and delivering medication every 30 minutes.
- Gaining valuable skills in time management, patient service, professionalism, empathy, communication, organisational skills, attention to detail, and teamwork.
- Acquiring technical, interpersonal, and organisational skills, preparing for future roles requiring attention to detail, responsibility, and customer service.
Education
NATIONAL SENIOR CERTIFICATE - National Senior Certificate
Crawford College
Pretoria, South Africa 01.2011 - 12.2015
Bachelor of Arts - PSYCHOLOGY
University of Pretoria
Pretoria, South Africa 01.2016 - 12.2018
Special Year of Study - English And Psychology
University of Pretoria
Pretoria, South Africa 01.2019 - 12.2019
BACELOR OF HEALTH SCIENCES HONOURS - PSYCHOLOGY
North-West University
Potchefstroom, North West 01.2021 - 12.2021
MASTER OF HEALTH SCIENCES - RESEARCH PSYCHOLOGY
North-West University
Potchefstroom, North West 01.2022 - 12.2022
Doctor of Philosophy (PhD) - RESEARCH PSYCHOLOGY
North-West University
Potchefstroom, North West 01.2024 - 12.2026
Skills
Leadership
undefinedPersonal Information
- Date of Birth: 10/27/24
- Nationality: South Africa
- Driving License: Code 08
Publications
- Du Toit, R. E., de Klerk, W., Barnard, M., Botha, J., Matlou, T., van der Merwe, M., Visage, A., Botha, K., Spies, R., & Opperman, I. (2022). Exploring gender conformity in a South African tertiary institution: A field Experiment. http://10.4236/psych.2022.1313113
- De Klerk, W., Barnard, M.C., De Klerk, E., du Toit, R. E., & Daniel-Smit. (2023). The Social Science Research Process: A New Model. Open Journal of Social Sciences, 11, 156-173. https://doi.org/10.4236/jss.2023.1111010
Software
JASP
Microsoft Word
Microsoft Excel
SAP
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Clearwater Office
07.2024 - Current
MICRO-CREDENTIALS RESEARCH INTERN
North West University
03.2024 - 12.2024
RESEARCH SUPERVISOR
Varsity College
02.2024 - 12.2024
PART-TIME LECTURER
Varsity College
02.2024 - 06.2024
Doctor of Philosophy (PhD) - RESEARCH PSYCHOLOGY
North-West University
01.2024 - 12.2026
JUNIOR RESEARCH CONSULTANT
Quality 360
01.2024 - 12.2024
RESEARCH PSYCHOLOGY INTERN
North-West University
01.2023 - 12.2023
MASTER OF HEALTH SCIENCES - RESEARCH PSYCHOLOGY
North-West University
01.2022 - 12.2022
BACELOR OF HEALTH SCIENCES HONOURS - PSYCHOLOGY
North-West University
01.2021 - 12.2021
TUTOR
Tutor Doctor
03.2020 - 11.2020
APPLIED BEHAVIOUR ANALYSIS (ABA) INSTRUCTOR
Star Academy
02.2019 - 06.2022
Special Year of Study - English And Psychology
University of Pretoria
01.2019 - 12.2019
SALES ASSISTANT
Ballet Barre
02.2018 - 08.2018
ADMISSION CLERK
Eugene Marais Hospital
01.2017 - 02.2017
Bachelor of Arts - PSYCHOLOGY
University of Pretoria
01.2016 - 12.2018
PHARMACY RUNNER
Eugene Marais Hospital
11.2015 - 12.2015
NATIONAL SENIOR CERTIFICATE - National Senior Certificate
Crawford College
01.2011 - 12.2015
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