Adrie Blom
Branch Controller / Sales
Kemptonpark,Gauteng
Summary
Enthusiastic Branch Controller eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Sales and Managing staff and training employees.
I am Motivated to learn, grow and excel.
My Key responsibilities: Management, Sales, Quoting, Invoicing, Branded orders, Production, Key accounts, Budgeting (monthly JHB branch expenses), Training (as needed), Targets. PA to regional Manager, Teams Meetings.
Overview
17
17
years of post-secondary education
12
12
years of professional experience
Work History
Branch Controller
Headwear24
Sandton, Gauteng
02.2021 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Identify opportunities for improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Manage a team of 5 employees, overseeing hiring for the JHB Branch, training, and professional growth of employees.
- Handled day-to-day running of branch, ensuring high levels of productivity and progression.
- Create Orders (branded and unbranded orders).
- Import goods
- Create Invoices
Sales / PA to Sales Manager
Headwear24
Sandton, Gauteng
06.2017 - Current
- Developed and maintained courteous and effective working relationships.
- Handled calls , to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked closely with the Sales Manager to maintain optimum levels of communication to effectively and efficiently complete projects.
- Actively listened to customers, handled concerns.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Maintained records related to sales.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Increased sales by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs.
- Implemented up-selling strategies such as recommending alternative stock that is available.
- Solved customer challenges.
- Answered customer questions regarding sizing and proper care for merchandise.
- Prepared large cash deposits with zero discrepancies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to enhance business processes.
- Sourced and ordered office equipment and supplies.
- Maintained appropriate filing of personal and professional documentation.
- Organized and attended meetings, including compiling all related documents and reports.
- Displayed absolute discretion at handling confidential information.
- Managed invoicing and payment processing operations.
- Managed purchase orders.
- Created and submit orders.
Client Account Specialist
Sign- A -Rama Edenvale
Edenvale|1609, Gauteng
06.2017 - 09.2021
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
- Provided suggestions for process, application or documentation improvement.
- Placed new customer orders.
- Proposed additional service options to clients to capitalize on upsell opportunities.
- Completed over 150 cold calls per week to bring in new customers.
- Set up new customer accounts and updated existing profiles with latest information.
- Run the FAcebook pages and Instagram Pages to get new business and advertisements
- Run the Website updates.
Au Pair
Private
Klerksdorp, North West
01.2015 - 12.2016
- Drove the children to school and back home
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children's areas neat and clean.
- Offered top-notch care to 4+ children at once, ranging in age from 2 to 15.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Met with parents about daily activities, positive developments and issues.
- Assisted with housework such as laundry and cooking.
- Shopped for supplies, food and clothes for children and family members.
- Kept notes of behavior issues, food served and medications administered to children.
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Helped children complete homework assignments and school projects.
Pharmacy Assistant
MEDI- CENTRE APTEEK KEMPTON PARK
Kempton Park, Gauteng
01.2013 - 12.2014
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Counted and labeled prescriptions with correct item and quantity.
- Greeted customers and responded to questions in friendly and knowledgeable way.
- Provided administrative support including, filing, copying and faxing.
- Verified order information against computer database.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff in preparing medications and filling orders.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Kept pharmacy counter and related areas clean, neat and organized.
Education
High School Diploma -
F.H.ODENDAAL HOERSKOOL
Pretoria 01.2009 - 12.2013
Certificate - Fashion Design /Merchandise
F Wilson School of Design
Pretoria 01.2014 - 09.2014
Higher Certificate - Professional Image Consulting And Styling
Image And Style International
Kempton Park 06.2014 - 12.2014
Diploma - Fashion Design
North West School of Design
Klerksdorp 01.2015 - 12.2016
Associate of Arts - Make-Up
Image And Style International
Kempton Park 06.2014 - 12.2021
Certificate -
North West School of Design
Klerksdorp 01.2015 - 12.2016
Skills
Staff Management
Schedule optimization
Budgeting
Verbal and written communication
Negotiation
Sales and marketing
Improvement initiatives
Customer oversight
Time management
Leadership
Staff Training
Systems and software programs
Product promotions
Performance improvement
Problem solving strength
Interpersonal communication skills
Records management
Customer Relations
Meeting planning
Executive presentations
Invoice Processing
Advanced interpersonal skills
Meticulous attention to detail
Advanced MS Office Suite
Staff motivator
References
Liam Marshall (Director of Sign-A-Rama Edenvale)
011 609 0410
Louis Jonker
084 336 0103
Alfred Kerry (Director of Medi Centre Apteek Kempton park)
082 469 1164
Timeline
Branch Controller
Headwear24
02.2021 - Current
Sales / PA to Sales Manager
Headwear24
06.2017 - Current
Client Account Specialist
Sign- A -Rama Edenvale
06.2017 - 09.2021
Au Pair
Private
01.2015 - 12.2016
Diploma - Fashion Design
North West School of Design
01.2015 - 12.2016
Certificate -
North West School of Design
01.2015 - 12.2016
Higher Certificate - Professional Image Consulting And Styling
Image And Style International
06.2014 - 12.2014
Associate of Arts - Make-Up
Image And Style International
06.2014 - 12.2021
Certificate - Fashion Design /Merchandise
F Wilson School of Design
01.2014 - 09.2014
Pharmacy Assistant
MEDI- CENTRE APTEEK KEMPTON PARK
01.2013 - 12.2014
High School Diploma -
F.H.ODENDAAL HOERSKOOL
01.2009 - 12.2013