Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat – PC Training
Adriana Adamson
Student
Gordons Bay,WC
Summary
I believe that relationships with friends, family members, peers as well as the achievement of your goals are influenced and shaped by your attitude. I perceive any job opportunity as a challenge and career. Being of a positive nature I always strive to do my best and it is what I have come to expect from myself. I have good listening skills combined with an attentive and detail-oriented nature. I'm a motivated person with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Waitress
The Coffee Shop, The Big Hole
Kimberley, Northern Cape
01.2020 - 12.2021
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier
The Rock Shop, The Big Hole
Kimberley, Northern Cape
01.2022 - 12.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Assistant Store Manager
The Rock Shop, The Big Hole
Kimberley, Northern Cape
01.2023 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Newton Primary School
Kimberley, Northern Cape12.2017
Kimberley Girls' High School
Kimberley, Northern Cape12.2022
Chemical Engineering
Academic Institution of Excellence
Cape Town07.2025
Skills
- Stock management
- Customer Relations
- Customer Service
- Strong multitasking
- Payment Processing
- Store Opening and Closing
- Cash Handling
- Customer Assistance
- Cash Register Operation
- POS Systems
- Time management skills
- Product restocking
- Drawer balancing
- Customer service excellence
- Work Ethic and Integrity
- Money Handling
- Cash handling and management
- Reliability and punctuality
Software
Interests
Hockey
Singing
Drawing
Timeline
Assistant Store Manager
The Rock Shop, The Big Hole
01.2023 - 12.2023
Cashier
The Rock Shop, The Big Hole
01.2022 - 12.2022
Waitress
The Coffee Shop, The Big Hole
01.2020 - 12.2021
Newton Primary School
Kimberley Girls' High School
Chemical Engineering
Academic Institution of Excellence