Adri van Sittert
Representative
Centurion
Summary
Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.
Overview
45
45
years of professional experience
Work History
Representative
Silver Clover PTY
12.2016 - Current
- Adri was employed by Silver Clover PTY in Dec 2016 where she currently is working as a representative For Silver Clover PTY.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Contributed to team sales goals by upselling products and services to customers.
Representative
Centurion Insurance Brokers
11.1993 - 11.2016
- Evaluated customer needs and feedback to drive product and service improvements.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Contributed to team sales goals by upselling products and services to customers.
Personal lines consultant
11.1991 - 10.1993
- Was appointed as personal lines consultant.
Personal lines manager
07.1987 - 10.1991
- Was promoted to personal lines manager.
Personal lines
01.1982 - 06.1987
- Was appointed in Personal lines.
Secretary
IGI
01.1981 - 11.1981
- Was appointed as a secretary at IGI during this time.
Education
No Degree -
High School in Bloemfontein
Bloemfontein 04.2001 - 01.1980
Skills
Customer support
Technical troubleshooting
Client service
Sales reporting
Timeline
Representative
Silver Clover PTY
12.2016 - Current
No Degree -
High School in Bloemfontein
04.2001 - 01.1980
Representative
Centurion Insurance Brokers
11.1993 - 11.2016
Personal lines consultant
11.1991 - 10.1993
Personal lines manager
07.1987 - 10.1991
Personal lines
01.1982 - 06.1987
Secretary
IGI
01.1981 - 11.1981
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