Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Adré Nieuwoudt

Adré Nieuwoudt

International Accounts Administrator
Wellington

Summary

With a proven track record at DGB (PTY) LTD, I leveraged multilingual communication and problem-solving abilities to enhance customer satisfaction and streamline global logistics, achieving significant improvements in efficiency and cost savings. I have expertise in international Logistics standards and commitment to teamwork have driven successful project deliveries and fostered strong client relationships.

Overview

6
6
years of professional experience
2
2
Languages

Work History

International Accounts Specialist

DGB (PTY) LTD
05.2021 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Developed comprehensive contingency plans for potential interruptions in a supply chain, ensuring minimal impact on delivery timelines or customer satisfaction levels.
  • Generated documentation and information required for customer shipments.
  • Evaluated carrier performance regularly, making strategic adjustments to maintain quality service at competitive prices.
  • Developed strong relationships with key vendors, negotiating favorable contracts and securing better shipping rates.
  • Managed logistics for multiple global projects, ensuring on-time delivery and seamless coordination between teams.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Reduced customs clearance delays by ensuring accurate documentation and timely communication with regulatory agencies.
  • Trained employees on proper handling procedures for hazardous materials shipments, ensuring safety and compliance with all relevant regulations.

International Logistics Coordinator

Outsource Logistics
10.2018 - 04.2021
  • Trained employees on proper handling procedures for hazardous materials shipments, ensuring safety and compliance with all relevant regulations.
  • Reduced customs clearance delays by ensuring accurate documentation and timely communication with regulatory agencies.
  • Coordinated cross-functional teams to address logistical challenges, fostering culture of collaboration and problem solving.
  • Monitored global trade regulations closely, adjusting company processes as necessary to maintain compliance and minimize delays.
  • Evaluated carrier performance regularly, making strategic adjustments to maintain quality service at competitive prices.
  • Collaborated with internal teams to identify areas of potential improvement in logistics processes, implementing changes that resulted in increased efficiency and cost savings.
  • Managed logistics for multiple global projects, ensuring on-time delivery and seamless coordination between teams.
  • Generated documentation and information required for customer shipments.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Sales Agent

Frogit & Vonkel
01.2018 - 09.2018
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Assisted call-in customers with questions and orders.
    • Increased sales and customer satisfaction through personalized servicing.
    • Increased sales revenue by consistently meeting and exceeding sales targets.
    • Spoke to customers in native language to increase loyalty and establish relationships.
    • Developed strong relationships with clients through excellent customer service and regular followups.
    • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.

Education

Diploma - Computer Aided Draughting And Design

CTU Training Solutions
Stellenbosch, South Africa
04.2001 -

Diploma - Business And Marketing

Stellenbosch School of Business
Stellenbosch, South Africa
04.2001 -

High School Diploma -

Strand High School
Strand, South Africa
04.2001 -

Skills

Audit Compliance

Complaint resolution

Excellent Communication

Multitasking

Problem-solving abilities

Time Management

Teamwork and Collaboration

Customer Engagement

International Accounting Standards

Multilingual Communication

Inventory Management

Business Development

Software

Microsoft office

SAP GUI

WOSA Online

SGS Online Portal

Transnet TPT

Interests

Running

Action Netball

Traveling

Spending time with Friends and Family

Timeline

International Accounts Specialist

DGB (PTY) LTD
05.2021 - Current

International Logistics Coordinator

Outsource Logistics
10.2018 - 04.2021

Sales Agent

Frogit & Vonkel
01.2018 - 09.2018

Diploma - Computer Aided Draughting And Design

CTU Training Solutions
04.2001 -

Diploma - Business And Marketing

Stellenbosch School of Business
04.2001 -

High School Diploma -

Strand High School
04.2001 -

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Adré NieuwoudtInternational Accounts Administrator