Summary
Overview
Work History
Education
Skills
Date of Birth
Accomplishments
Affiliations
Valid Passport
Own Car
Languages
References
Timeline
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Adnan Cassim

Johannesburg

Summary

Dynamic Business Consultant with a strong track record at Celstra & VSC Solutions, specializing in software implementation and operational efficiency. Expertise in business and data analysis translates into effective requirement documentation through use cases, flow charts, and process mapping, leading to the achievement of key project milestones. Proficient in BI Reporting, Excel, and Agile methodologies, combining analytical skills with robust communication to drive exceptional results.

Overview

10
10
years of professional experience

Work History

Business Consultant

Celstra Mobile (Pty) Ltd
08.2019 - Current
  • Implemented and maintained multiple highly successful digital business applications in the beverage, distribution, manufacturing, and telecom industries.
  • Collaborated with IT teams to drive digital transformation initiatives.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Evaluated business processes for improvement opportunities through automation or streamlining.
  • Developed reports using SQL queries to track progress against key performance indicators.
  • Facilitated design sessions with the implementation team to define the solution.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
  • Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
  • Managed and led meetings and workshops with multiple departments to solidify requirements.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Maintained or updated business intelligence tools, databases or dashboards.
  • Provided technical support during user acceptance testing cycles.
  • Analyzed data and feedback to recommend software enhancements and upgrades.
  • Facilitated training sessions with end users on how to use the software application correctly.
  • Conducted post-implementation reviews to assess project success and identify areas for improvement.
  • Implemented changes requested by customers within established timelines while maintaining high standards of quality.
  • Provided customer support with ticketing inquiries and troubleshooting issues.

Distribution - Team Lead

VSC Solutions (Super Group)
Johannesburg
03.2017 - 06.2019
  • Supervised and directed the planning contract for SBV Nationwide.
  • Oversaw operational tasks and responsibilities assigned to a team of four planners.
  • Configured, loaded, and maintained master data in optimization software.
  • Enhanced team skills through targeted workshops.
  • Delivered comprehensive software and application training sessions across the country.
  • Executed project rollouts effectively.
  • Identified and addressed errors to minimize downtime.

Distribution Planner

VSC Solutions (Super Group)
Johannesburg
01.2015 - 02.2017
  • Executed provincial route planning for seven distribution centers, ensuring timely completion.
  • Monitored KPIs to identify potential risks and implement necessary changes.
  • Daily, weekly, and monthly reporting.
  • Route Management: Identify opportunities and implement solutions to optimize the transport operations.
  • Create Standard Operating Procedures.
  • Identified cost-saving opportunities through route optimization techniques.
  • Documented procedures for route planning processes and provided training materials for new employees.
  • Coordinated with vendors regarding scheduling of pickups and deliveries from third parties.
  • Utilized mapping software tools like Roadshow to create optimized routes.
  • Developed strategies for managing seasonal changes in demand levels or peak periods.
  • Implemented strategies to reduce operational costs associated with transportation activities.

Education

Degree - BCOM Logistics

University of Johannesburg
Johannesburg
06-2013

Skills

  • Requirements gathering
  • Software implementation
  • User acceptance testing
  • Business analysis
  • Data analysis
  • Effective communication
  • Multitasking Abilities
  • Agile methodologies
  • Attention to detail
  • Client relations
  • Troubleshooting and Diagnostics
  • Train users
  • Six sigma methodologies
  • Demand planning
  • ERP systems proficiency
  • Supply chain planning
  • Route optimization expertise
  • SAP ERP
  • BI reporting
  • Visual data representation
  • Project planning
  • Advanced Microsoft Excel
  • SQL knowledge

Date of Birth

12 November 1989

Accomplishments

  • Promotion: Distribution Planner to Team Lead Planner, March 2017.
  • Reduced costs for Nationwide depots for SBV with Route Planning Optimization and Scheduling implementation, 2015–2018.
  • Successful Implementation: Route Planning Project - Avery Dennison, 2019.
  • Assigned as the dedicated consultant to Nigerian Breweries, Heineken, in April 2021.
  • Successful implementations:

Merchandising solution – Diplomat SA, 2021.

E-commerce mobile app - African Queen (Uganda), 2022.

Route to Market - Etisha Digital (Kenya), 2023.

Affiliations

  • Fun activities with my family (wife and two kids).
  • Soccer & going to the gym.
  • Volunteer and take part in local charity events, like feeding schemes, etc. Group – Gems of the Ummah.

Valid Passport

True

Own Car

True

Languages

English
First Language
Afrikaans
Advanced (C1)
C1
Arabic
Beginner (A1)
A1

References

References available upon request.

Timeline

Business Consultant

Celstra Mobile (Pty) Ltd
08.2019 - Current

Distribution - Team Lead

VSC Solutions (Super Group)
03.2017 - 06.2019

Distribution Planner

VSC Solutions (Super Group)
01.2015 - 02.2017

Degree - BCOM Logistics

University of Johannesburg

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