Dynamic, dedicated and dependable administrator with over 10 years of successful professional administration experience in fast paced working environments. Hardworking team-player with expertise completing various administrative tasks and offering staff support. High standard of work ethic and professionalism with the ability to perform effectively in independent or team environments. Devised and implemented several initiatives that helped the company save over R100 000 a year.
Work History
Consultant
Mashobane Group
Pretoria, Gauteng
01.2021 - Current
In charge of operations for the companies within the Mashobane Group
Constructed agendas, updated action plans and minutes of meetings and distribution thereof to meet business priorities and deadlines
Following up on action items and ensuring that the items are implemented and actioned.
Planning and coordination of webinars.
Marketing of the business.
Initiatives to bring in business.
Assisting in the setting up of online training academy including the accreditation of the training courses with SETA.
Conducting meetings with clients to determine project intent, requirements and budgets.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Business Manager
Mqanda Group
Sandton, Gauteng
05.2010 - 12.2020
Business manager and Administrator for several companies within the Mqanda Group namely Pixel Perfect Productions, Matshezi Holdings, NNT Advisory Services and Africa Sports Holding, Core Functions.
Updated action plans and minutes for meetings and distribution thereof.
Following up on action items and ensuring that the items are implemented and actioned to meet business priorities and deadlines.
Oversaw all office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, new business opportunities and status of financial situation of business.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Maintained cleanliness and organization ofworkspace, working closely with employees to systemize tasks.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Coordinated special projects and managed schedules.
Supported logistics for meetings and events, including room reservations, agenda preparation and calender maintenance.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Scheduling appointments and diary management for MD and department managers.
Booked local and international travel for MD and staff (flights, car rentals, hotel accommodations, forex) for personal and business travel
Reconciliation of credit card expenses for MD and staff.
Prepared meeting material and took clear notes to distribute to stakeholders.
Project Administrator
South African Airways
City of Ekurhuleni , Gauteng
04.2009 - 04.2010
Administration of the Africa Airline Project.
Updated action plans and minutes for meetings and distribution thereof.
Following up on action items and ensuring that the items are implemented and actioned to meet business priorities and deadlines.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Coordinated special projects and managed schedules.
Supported logistics for meetings and events, including room reservations, agenda preparation and calender maintenance.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Scheduling appointments for department managers.
Booked local and international travel for CEO and staff (flights, car rentals, hotel accommodations, forex) for business travel.
Prepared meeting material and took clear notes to distribute to stakeholders.
Arranged translators for the meeting.
Arranged strategy sessions for the board and executive team which included arranging venues, catering, conference facilities, accommodation, facilitators, doing site visits, managing the budget for the each event, liaising with suppliers and arranging payments to suppliers
Coordinated roadshow for the CEO across the African Continent and Internationally.
Liaised with South African Embassies and Consulates abroad to set up meetings with large corporations, Government Representatives and other stakeholders.
Liaised with SAA Country Manager of the relevant country to arrange venues, catering, equipment for the meetings.
Arranged visas and travel for the CEO and the team.
Compiled itineraries.
Researched countries that were part of the roadshow with regards to their GDP, Demographics and Political stability.
Compiled a pack which included the itinerary, information on the specific country, all travel documentation for the CEO and the team.
Worked in collaboration with Revenue, Business Development, Scheduling team to develop project.
Manager in the CEO's Office
South African Airways
City of Ekurhuleni, Gauteng
10.2004 - 03.2009
Responded to emails and other correspondence to facilitate communication and enhance business processes on behalf of CEO
Managed administrative functions, including complex diary management with focus on proper allocation of executive availability.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Streamlined operations and prioritized tasks, allowing CEO to increase productivity.
Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
Worked with Events Department to coordinate and complete special projects for the CEO's office.
Coordinated local and international travel arrangements for the CEO and Chairman.
Screened calls and initiated actions to respond or direct messages for CEO.
Transcribed minutes of meetings and executed meetings and events for company to support senior management teams.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Trained junior office staff in correct procedures and reporting requirements.
Created expense reports, budgets and filing systems for CEO.
Education
National Diploma - Secretarial Business Computing, Office Administration and Computer Operations
Durban University of Technology
Durban
01.1987 - 12.1992
Certificate in Project Management - Project Management
Wits Business School
Johannesburg
07.2008 - 07.2008
Program - Multichoice Supplier Management Development Prog
Gordon Institute of Business Science
Johannesburg
06.2015 - 12.2016
Skills
Meeting administration
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Interests
Learning new cultures by traveling, gardening, and reading
Timeline
Consultant
Mashobane Group
01.2021 - Current
Program - Multichoice Supplier Management Development Prog
Gordon Institute of Business Science
06.2015 - 12.2016
Business Manager
Mqanda Group
05.2010 - 12.2020
Project Administrator
South African Airways
04.2009 - 04.2010
Certificate in Project Management - Project Management
Wits Business School
07.2008 - 07.2008
Manager in the CEO's Office
South African Airways
10.2004 - 03.2009
National Diploma - Secretarial Business Computing, Office Administration and Computer Operations
Durban University of Technology
01.1987 - 12.1992
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