Adeline Seabi
Assistant Manager
No 5 Republic Circle ,Lombardy West
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate , Ready to help team achieve company goals.
Overview
10
10
years of post-secondary education
Work History
Assistant Manager
SmartFix
Johannesburg
07.2022 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Education
High School Diploma -
Northview High School
Johannesburg 04.2001 -
Bookkeeping - Accounting Technology And Bookkeeping
Boston College
Johannesburg 07.2012 - 08.2022
Skills
Staff supervision
undefinedTimeline
Assistant Manager
SmartFix
07.2022 - Current
Bookkeeping - Accounting Technology And Bookkeeping
Boston College
07.2012 - 08.2022
High School Diploma -
Northview High School
04.2001 -
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