Adelia Fiona Meyers
Risk And Compliance Administrator
Midrand
Summary
Determined, motivated, and committed professional with the ability to seamlessly adapt to any work environment and collaborate effectively with diverse teams. Highly values and respects the unique perspectives and beliefs of individuals, fostering an inclusive and supportive work environment. Performance-driven mindset and diligent worker always eager to learn and expand skill set. Known for dependability, honesty, and sense of responsibility, thrives in roles that allow for personal connection with others.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Risk and Compliance Administrator
Nupay
09.2016 - Current
- Check that all the customer and service detail fields details are completed correctly on DevOps
- Make sure that the Item nr/application is assigned to the correct person
- Check and correct the auto-uploaded documents from DevOps to OFBIZ that they are correctly uploaded, labeled, and viewable
- Check that all services are auto populated on OFBiz from DevOps as per Service Agreement attached
- Conduct all due diligence on all applications, apply risk mitigation processes and enforce compliance requirements on all applications
- Adhere to all Internal policies that promote adherence to government regulations (regulatory bodies eg
- NCR and industry standards (PASA)
- Pre-vett and move to the next level assigned applications within 24hrs
- Check all Fields on DevOps that are Captured Correctly
- Refer only complex applications to management for input, after due diligence has been conducted and management has been advised of the pre-vetting decision
- Maintain a high standard of pre-vetting, on checked documents and information within the applications by providing a detailed pre-approval or pre-decline reason, noting any current or possible concerns observed
- Align affordability and services applied for where relevant, after a proper analysis of merchants' financial status and the services applied for
- Check Delter service serial number on the same day the application is captured on OfBiz or the following morning (Depending on the workload)
- Check the ABSN the same day it’s received from sales consultant that it has a correct number of characters and in line with the entity name
- Extracting Clients/company information for all applications
- Check judgments
- Credit scores
- Defaults
- Extracting company information to see registration directors are listed and active
- Check NCR website to check all micro lenders are registered with the credit regulator
- Pull match report on clients to check for other businesses
- Defaults listed
- Fraudulent activities
Consultant
Altech Autopage Cellular
06.2014 - 02.2016
- Responsible for Credit Vetting of consumer/business contracts
- Ensuring all new business is vetted in line with current vetting policies, enforcing zero tolerance regarding no adherence to the policy
- Produce monthly statistical analysis and reporting on all credit vetting activities
- Complete monthly financial control audits on the Credit Team, continually striving to improve the vetting process
- Process credit applications that have been escalated through the Credit Vetting system for manual assessment
- Perform manual credit bureau assessments to establish customer credit-worthiness
- Analyze customer scorecard information to determine customer risk profile
- Analyze customer payment profile information and payment behavior to establish customer creditworthiness and possible risk exposure levels
- Verify customer contract information supplied to establish accuracy and reliability of the information
- Validate customer documentation in an attempt to establish the validity of the information
- Identify possible fraudulent applications and escalate via the agreed fraud management process
- Attend to calls related to the processing of credit applications from Trade Partners and customers
- Refer potential fraudulent applications to Fraud and Risk
Consultant
Altech Autopage Cellular
06.2010 - 05.2014
- Assisting clients with all email related queries
- Payment arrangements; balance on accounts; explaining of invoices
- Replying to clients with knowledge and understanding to better understand to related queries
- Activating and deactivating of services
- Conduct a logical and analytical study of facts to inform decisions
- Seek information from a variety of appropriate sources to inform your decision
- Disseminate information effectively when drawing conclusions in reporting
- Coach others to develop their capabilities
- Provides feedback for improvement in a timely manner
- Reinforce the desired behavior well
- Create an environment which empowers staff
- Convey confidence in employee’s ability to be successful
- Set clear goals and expectations for colleagues in support of business objectives
Consultant
Altech Autopage Cellular
06.2008 - 06.2010
- Assisting clients with account queries and payment arrangements
- Suspension and Un-suspension of cell phone line
- Log Trace payment
- Credit request – Refunds
- Explaining of Invoices
- Assisting with Customer Service relating queries
- Address change and bank details
- Activating of international dialing and roam
- Migration
- Blacklisting of handset devices
- Adding and removing value added services
- Sending of Invoices
Consultant
ABSA
03.2007 - 06.2008
- Create Cost Centre Structure
- Build new Structure
- Maintain Excel Spread sheet with Changes of cost centre and EOS codes and switches
- Create Structures on Millennium
- Create and Maintain Account Structure
- Create Account structures on Master reports (excel spread sheet)
- Maintain Hierarchies on GL
- Create and Maintain Structures on analyst
- Perform procedure to ensure accurate and complete reporting of accounts and cost centers on GL and analyst
- Check Report formats and accuracy
- Attend to Queries on Cost centre structures on GL and Analyst
- Run Analyst Trial Balance For all business Units, ensure a zero balance send out audit reports to business units
- Prepare trial balances for BSIS manual files
- Understand and Maintain customer relationships and expectations
Claims Clerk
ABSA
04.2003 - 06.2008
- Ensure all details and required Information is on claim form
- Claimant details
- Gl account numbers
- Corp codes
- Approve signatures
- Check claims according to policy
- Batch claims for capturing
- Checking of online report
- Checking daily for outstanding items and follow up
- Reconcile accounts
- Handling of petty cash claims
- Verify Mandates
- Cash Check at branch
- Goods received invoices
- Invoice verification
- Payments and transfers
Clerk Processing
ABSA
08.2002 - 04.2003
- Creating and verifying of new mandates
- Creating and updating new vendors
- Capturing invoices, journals, staff & business claims
- Daily balancing of workload
- Processing on FBSS system
- Attend to queries
- Daily filling
- General Office Administration
Education
Grade 12 - Afrikaans, English, Biology, Mathematics, Science, Business Economics
Willow Crescent Senior Secondary
Gauteng, South Africa 01.2001 - 12.2001
Skills
- Determined
- Motivated
- Committed
- Strong willed
- Adaptable
- Values diversity and religion
- Performance driven
- Hard worker
- Fast learner
- Self-confident
- Interested in learning new things
- Dependable
- Honest
- Responsible
- People's person
Accomplishments
- Business Risk Management Course, 03/01/18
- Business Analyst Course, 10/01/19
- Digital Marketing Course, 10/01/20
- FICA and POPIA Course, 02/01/21
- Financial Risk Management, 05/01/22
- Management Skilled course, 11/01/22
- Attended a one-day course on Conflict Handling
- Attended workshop for Money laundering
Personal Information
- ID Number: 8112290214084
- Dependents: 3
- Criminal Offences: None
- Health Status: Excellent
- Date of Birth: 12/29/81
- Gender: Female
- Nationality: South-African
- Driving License: Code 10 (Own Transport)
Certification
Business Risk Management Course
Timeline
Management Skilled course
11-2022
Financial Risk Management
05-2022
FICA and POPIA Course
02-2021
Digital Marketing Course
10-2020
Business Analyst Course
10-2019
Business Risk Management Course
03-2018
Risk and Compliance Administrator
Nupay
09.2016 - Current
Consultant
Altech Autopage Cellular
06.2014 - 02.2016
Consultant
Altech Autopage Cellular
06.2010 - 05.2014
Consultant
Altech Autopage Cellular
06.2008 - 06.2010
Consultant
ABSA
03.2007 - 06.2008
Claims Clerk
ABSA
04.2003 - 06.2008
Clerk Processing
ABSA
08.2002 - 04.2003
Grade 12 - Afrikaans, English, Biology, Mathematics, Science, Business Economics
Willow Crescent Senior Secondary
01.2001 - 12.2001
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