Software development professional prepared for high-impact roles within technology-driven environments. Extensive background in designing and optimizing software solutions, with commitment to delivering high-quality results. Known for effective teamwork and adaptability, with key skills in coding and system architecture.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Implementation Engineer
Just Appraised
09.2024 - Current
Collaborated closely with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
Assisted in the design and development of innovative technical solutions, resulting in increased profitability for the company.
Developed customized solutions tailored to each client's unique integration needs, boosting user experience while driving results-oriented outcomes and contributing to increase in company revenue.
Successfully worked on and closed over 250 tickets and pull requests in a year significantly driving customer satisfaction
Served as primary point-of-contact for troubleshooting inquiries for projects being handled by me from both internal team members and clients.
Technical Configurations Specialist
Just Appraised
09.2022 - 09.2024
Owned all technical configuration work associated with onboarding new customers that were assigned to me.
Made product configuration changes on an ongoing basis to ensure customer needs are being met.
Followed all company policies and procedures to deliver quality work.
Collaborated with cross-functional teams to achieve project goals within the specified timelines.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Software Engineer
EduTech Advanced Business Technologies
03.2022 - 05.2024
Redesigned the platform's user interface to improve usability and engagement, ensuring an intuitive experience for users.
Implemented a referral system to promote user acquisition and this resulted in a five hundred (500) percent increase in user count and signups
Added a robust meeting scheduling feature, simplifying the process of setting up meetings and integrating calendar invites across multiple email providers.
Designed and deployed in-meeting customizations, including feedback collection mechanisms for better user interaction.
Integrated payment gateways like Paystack and Stripe to establish a seamless subscription model and increase company revenue by about thirty (30) percent.
Developed automation scripts to optimize storage utilization and facilitate reliable data backups.
Integrated a comprehensive analytics tool, empowering the business to understand user behavior and enhance strategic decision-making.
Improved the system for recording downloads, enabling smoother and more reliable access to stored meeting data.
Technical Support Engineer
MICROVERSE
11.2021 - 01.2024
Provided quality and timely feedback to more than 100 junior web developers on their technical projects
Ensured the quality of source code and conducting an average of 50 code and UI reviews every month
Mentor (Volunteer)
MICROVERSE
08.2021 - 02.2022
Company Overview: California, United States Of America
Mentored six(6) junior web developers, providing technical support through code reviews
Proposed improvements to code organization to improve code quality and overall performance