Word document
Abongile Tyeba
Administrative Support Specialist
king williams town
Summary
I am a dedicated professional with a background in web development, IT support, and administrative management. My experience includes coordinating schedules, maintaining accurate records, providing customer support, and ensuring efficient workflow operations. Passionate about leveraging technology to enhance business processes, I excel in administrative and customer-focused roles.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
Work History
Administrative Support Specialist
Freelance
01.2024 - Current
- Managed administrative tasks, including scheduling and shift coordination
- Communicated with clients and team members through email, chat, and phone
- Maintained and updated CRM databases with accurate records of gig workers
- Provided comprehensive support and resolved queries efficiently
- Assisted in preparing reports and managing documentation
Co-Founder
Code Flux
01.2024 - Current
- Oversaw website development projects for clients
- Managed client relationships and ensured satisfaction
- Led a team to implement innovative web solutions
Web Developer
AppHatch
01.2023 - 01.2024
- Developed and maintained websites for clients
- Managed hosting, ensuring uptime and performance
- Troubleshot network and connectivity issues
Education
Higher Certificate - Systems Development
Lovedale TVET College
01.2023 - 01.2024
Higher Certificate - IT & Computer Science
Lovedale TVET College
01.2020 - 01.2022
Skills
Administrative Support
Certification
Google IT Support Specialist, Google through Coursera, 01/01/23 - 12/31/24
Software
Excel
Software development
Timeline
Administrative Support Specialist
Freelance
01.2024 - Current
Co-Founder
Code Flux
01.2024 - Current
Web Developer
AppHatch
01.2023 - 01.2024
Higher Certificate - Systems Development
Lovedale TVET College
01.2023 - 01.2024
Higher Certificate - IT & Computer Science
Lovedale TVET College
01.2020 - 01.2022
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