Summary
Overview
Work History
Education
Skills
Personal Information
Community Leadership And Volunteer Work
References
Training
Timeline
Hi, I’m

Abongile Qasana

Finance Clerk
Cape Town
Abongile Qasana

Summary

Good day

I’m writing to express enthusiastic interest in Credit Control position at Melomed Hopsital, with a robust background in the finance medical aid section and revenue generation. I’m excited about the opportunity to bring my expertise to your team.

Over the past five years , I have sharpen my skills in credit control, developing an eye for detail and an unwavering commitment to accuracy that ensures high revenue generation with medical aid outstanding balance. My experience and education has equipped me with a deep understanding of the importance of credit control integrity, not just for the seamless operation or internal control of the hospital revenue processes but also for the customer patient care satisfaction.

At GSH I was responsible for conducting regular credit audits, managing refund adjustments, creating invoices and icd 10 coding for EDI submissions and coordinating with other hospital departments to ensure timely follow up and submissions to medical aids. My proactive approach to identifying and resolving potential revenue adjustments and refund issues has been instrumental in reducing shrinkage and improving the overall financial performance of the revenue department.

I eager to bring my strong organizational skills, attention to detail and passion for patient fees management, I am confident I can contribute to the efficiency and success of your operations. I look forward to the opportunity.

Thank you for your considering my application.

Overview

5
years of professional experience
10
years of post-secondary education
5
Languages

Work History

Groote Schuur Hospital

Administration Clerk: Revenue and Credit Control
03.2016 - 05.2022

Job overview

  • Finance Fees Department: Non-Medical Aid:

DUTIES:

  • Correspondence: Dealing with Patient queries (Telephonically and Personally)
  • Reassessing Patient Accounts according to income (UPFS)
  • Adjustments and Tariff adjustments
  • Suspensions (Suspending accounts)
  • Printing and Posting of invoices to debtors
  • Completing of Attendance forms and attaching them to applicable accounts
  • Listing certain accounts for write-off / notifying various debt collectors
  • Requesting of folders via Clinicom system for accounts queries
  • Assist with finance allocation of hospital monies
  • Create payment arrangements on Accounts Receivables system
  • Raising invoices as per hospital fees policies
  • S-HOLD on AR
  • Checking and correcting of invoices as per UPFS and Billing requirement
  • Drawing up Spreadsheets for submission to SANDF / Defense Force for payments
  • Working directly with Admissions when needing information on Patients
  • understanding of RAF (Road Accident Fund), MVA (Motor Vehicle Accidents), IOD (Injury on Duty), Estate late accounts
  • Capturing BAS (Basic Accounting System) receipts, reconciling money banked daily
  • Pairing off deposit slips with BAS receipt batches and filling of it
  • Checking payments that were done via electronic transfers by debtors after which their invoices need to be credited on Billing system
  • Reconciling payments with outstanding invoices which must be credited by creating payment batches on billing system

Credit balances: Medical Aid Accounts Processing

  • Investigate and clearing of credit balances on ACCOUNT RECIEVABLE SYSTEMS (AR) as per finance instruction G24/2007
  • Communicate with different medical aid scheme vai email and telephonically for payment reversal.
  • Create rate changes and adjustments batches on billing system when required so
  • Clear all RAF credit balances and submit to head office
  • Medical Aid Section: Resolve all disputes on outstanding accounts with patients/debtors timely.
  • Draw monthly schedule for account raised and prepare refund requisition.
  • Check and correct invoices for submission to medical aids, capturing remittance and reconcile all claims.
  • Check EDI rejected claims report and do corrections for submission to medical aids, go through age analysis daily.
  • Follow-up all outstanding accounts on medical aid schemes and patients after rate changes done.
  • Monitor and reconcile monthly medical aid statements for prompt payments
  • Liaise with medical aid regarding short-payments and unsettled accounts
  • Resubmit or paper claims to medical aids to prevent stale claims.
  • Contact Case Management regarding updates and authorization of length of stay on accounts and submit with motivation letter.
  • Obtaining Authorization numbers from Medical Aids
  • Knowledge of Hospital Tariff Codes
  • Loading and Look-up of ICD 10 Diagnosis Codes

C15 MEDICAL EMERGENCY AND C14 TRUAMA UNIT RECEPTION:

  • Draw monthly schedule for account raised
  • Knowledge of Hospital Tariff Codes
  • Loading and Look-up of ICD 10 Diagnosis Codes
  • Create new folders for walk in emergency patients
  • Working with EMS ambulance transport movements of patients
  • Admit and discharge patients vai clinicom, patient disposals.
  • Appropriate knowledge of HECTIS
  • Report MVA TO AFACT hotline
  • Clear JAC system files pharmacy system by attending to all non-attended visits on clinicom
  • Check in patient folder if medication was dispensed
  • Engaging with doctors and nursing staff
  • Request folder on clinicom
  • Casenote tracking
  • Attend meetings and in-service training as scheduled
  • Ensuring a safe environment in all areas of unit through staying up to date with safety standards and protocols
  • Knowledge of emergency plans and actions
  • Elimination of medico legal risks through correct identification and filing of patient’s documentation
  • Maintenance of positive appearance and behavior, within and outside hospital relation
  • Friendly and helpful client service
  • Live up to Quality principles
  • Professional secrecy and discretion during contact with customers and colleagues
  • Ensuring of effective communication between customers and colleagues
  • Cashier functions, create payment transaction, responsible for safe, handover cash.

Groote Schuur Hospital

Medical Records Clerk
01.2016 - 09.2016

Job overview

  • Distribute medical charts to appropriate departments o hospital
  • Draw patient folders and book them on clinicom
  • Deliver loaned folders to hospital clinics and wards
  • Completing relevant Clinicom System transactions
  • Administration of stock and consumables
  • Information management; ensuring timeous submission of stats
  • Collect folders from hospital clinics and wards to medical records
  • Filing of patient folder accurately to banks
  • Ensure patient charts, paperwork, and reports are completed in accurate and timely manner
  • Keep all medical records yellow file clean and confidential and protected
  • Accurate filling of X-rays, clinical notes and transport sheet and other case notes
  • Trace lost and old patient folders
  • Maintain n and prepare patient folders and X-ray packets
  • Render effective and efficient medical records services which will require physical fitness
  • Supply nursing department with appropriate documents and forms when requested vai clinicom
  • Solve missing folder queries
  • Create duplicate files
  • Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.

Red Cross Children Hospital

Finance Intern Clerk
03.2014 - 01.2015

Job overview

  • Monitor financial transactions. Process bills, checks, receipts and invoices
  • Ensure all documents are properly signed and distributed
  • Verify financial and other data (e.g. tax identification numbers
  • Enter data and maintain updated records
  • Assist with account reconciliations
  • Communicate with vendors, customers and colleagues
  • Report the status of accounts and discrepancies
  • Monitor, analyze, report on and distribute monthly debt management reports.
  • Prepare and capture journals and request relevant financial reports on BAS
  • Capture revenue budget on BAS (Original and Adjustments budgets)
  • Completes payments and controls expenses by receiving, processing and verifying.
  • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries
  • Pay vendors by monitoring discount opportunities, verifying, scheduling and preparing checks, and resolving purchase order, contract, invoice, or payment discrepancies and documentation
  • Issues stop-payments or purchase order amendments
  • create purchase order numbers
  • Verifies vendor accounts by reconciling monthly statements and related transactions
  • Voucher control
  • Reconciliation of BAS, BAS/SAP and BAS/PERSAL systems

Education

Cape Town High School
Cape Town, South Africa

High School Diploma
01.2004 - 12.2010

University Overview

  • English 1st Language HG
  • Accounting SG
  • Mathematics SG
  • Business Economics SG
  • Xhosa HG
  • History HG

Cape Peninsula University Technology
District Six

from Accounting National Diploma in Progress
01.2020 - 12.2025

University Overview

  • Taxation 3
  • Auditing 3
  • Cost Accounting 3
  • Business Information Systems 3
  • Commercial Law 3
  • Accounting 3

Skills

Increased confidence and improved communication skills

Personal Information

  • ID Number: 9005065462087
  • Health Status: Excellent
  • Date of Birth: 06/05/1990
  • Gender: Male
  • Nationality: South African
  • Marital Status: Not Married

Community Leadership And Volunteer Work

  • Fire Fighters Football Club NPO School Program, Transformational Coach, 2009, Present, ...
  • Ebathandwa Children’s Home, Volunteer, 2014, 2015, ...

References

  • Ms Zelda Stewart, Senior officer, Fees Department, 021 4042212, Zelda.stewart@westerncape.gov.za
  • Mr Yusef Levey, Admin Officer, Fees Department, 021 4045208, yusuf.levy@westerncape.gov.za

Training

  • Laureus Foundation South Africa
  • Certified diploma in Sport Administration and Coaching (eta)
  • CATHSSETA accredited Skills Programme – Organize Oneself in the Workplace
  • Sharing skills in communities
  • Junior Project Management ( Project Finance, Budgeting, Events Organisation)
  • Facilitation
  • Personal Identification Process ( Psychological Assessments and Counselling )
  • Laureus Camaraderie
  • Speech Making and Public Speaking

Timeline

Cape Peninsula University Technology

from Accounting National Diploma in Progress
01.2020 - 12.2025

Administration Clerk: Revenue and Credit Control

Groote Schuur Hospital
03.2016 - 05.2022

Medical Records Clerk

Groote Schuur Hospital
01.2016 - 09.2016

Finance Intern Clerk

Red Cross Children Hospital
03.2014 - 01.2015

Cape Town High School

High School Diploma
01.2004 - 12.2010
Abongile QasanaFinance Clerk