Abongile Ngwena
Leadership/Business Coach
Johannesburg
Summary
Results-driven Executive Coach with a proven ability to empower academic leaders and staff to achieve exceptional performance. Leveraging a strong foundation in coaching MBAs at GIBS Business School, specialise in building focused, high-achieving teams through goal-oriented strategies. Passionate about inspiring individuals to optimize their potential, Abongile is committed to driving institutional success.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Coach (Contract)
Johannesburg Business School (JBS)
07.2023 - Current
- Coaching on their PGDip and W&RSETA Programmes
- Assisting coachee in setting and achieving personal and professional goals.
- Assisting coachee with developing strategies to manage stress and increase productivity.
- Offer constructive feedback to coachee to help reach goals.
- Utilize various coaching models and techniques to maximize coachee's success.
- Create and implement innovative strategies to engage coachee in coaching journey.
- Provide written feedback to the institute on coachee journey
Coach (Contract)
Omnicor
Johannesburg
08.2021 - Current
- Assisting coachee in setting and achieving personal and professional goals.
- Analyze coachee feedback to adjust coaching sessions accordingly.
- Provided guidance to coachee in overcoming challenges and identifying opportunities.
- Utilize various coaching models and techniques to maximize coachee success.
- Offer constructive feedback to coachee to help reach goals.
- Provide verbal feedback to coachee and coachee's sponsor on clients growth.
Coach (Contract)
GIBS Business School
Johannesburg
03.2019 - Current
- Coaching in the MBA (Master in Business Administration) and PDBA (Postgraduate Diploma in Business Administration) Programmers
- Enhance syndicate collaboration and communication by facilitating group discussion using effective coaching strategies.
- Facilitate group coaching sessions and provide individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Assisted clients in setting and achieving personal and professional goals.
- Offered constructive feedback to clients to help reach goals.
Consultant
MTHA Consulting Services
Johannesburg
02.2012 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Enhanced team performance by developing and implementing effective coaching strategies.
Chief Operation Officer / Business Developer (Oracle Channel Partner)
Kakanyo Strategy Consulting
04.2008 - 12.2011
- Managing and negotiating contracts with clients and outsources consultants (On the joint ventures)
- Managed the sales team and the office staff (monthly meeting on their targets)
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Improved team morale and performance with consistent feedback and recognition of achievements.
Business Development Manager / Team Leader
AchieveGlobal
11.2006 - 03.2008
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Kept meticulous client notes and updated account information in company databases.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Internal Sales Account Manager / Team lead (Cisco Channel Partner)
Imvula Consulting
08.2006 - 11.2006
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Improved overall team productivity by implementing best practices in organization and time management.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Boosted client retention by developing and implementing comprehensive account management strategy.
Intern/ Internal sales
Cisco System South Africa
06.2005 - 11.2006
- Attended networking and sales training
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Intern
Oracle South Africa
03.2005 - 05.2006
- Attending courses at the Oracle University
- Oracle Internship Programme Oracle 11i System Administration Fundaments Oracle 11i Financials Functional Foundation Oracle 11i General Ledger Management Fundamentals Oracle 11i Payables Business Skills
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Education
Advanced Professional Business Coaching Programme -
Gordon Institute of Business Science
08.2018 - 05.2019
Professional Business Coaching Programme - undefined
Gordon Institute of Business Science
04.2018 - 05.2018
Programme for Management Development - undefined
Gordon Institute of Business Science
03.2010 - 05.2010
Bachelor of Information System - Business Information System
Bond University
01.2001 - 04.2003
Matriculated - undefined
Bryanston High School
01.1999 - 04.1999
Skills
Coaching Techniques
Motivational Abilities
Building Relationships
Group leadership
Effective Communication
Influencing skills
Self-Awareness Promotion
Team Development
Team Training
Coaching Techniques
Personal Information
- Date of Birth: 07/28/1981
- Nationality: South Africa
Timeline
Coach (Contract)
Johannesburg Business School (JBS)
07.2023 - Current
Coach (Contract)
Omnicor
08.2021 - Current
Coach (Contract)
GIBS Business School
03.2019 - Current
Advanced Professional Business Coaching Programme -
Gordon Institute of Business Science
08.2018 - 05.2019
Professional Business Coaching Programme - undefined
Gordon Institute of Business Science
04.2018 - 05.2018
Consultant
MTHA Consulting Services
02.2012 - Current
Programme for Management Development - undefined
Gordon Institute of Business Science
03.2010 - 05.2010
Chief Operation Officer / Business Developer (Oracle Channel Partner)
Kakanyo Strategy Consulting
04.2008 - 12.2011
Business Development Manager / Team Leader
AchieveGlobal
11.2006 - 03.2008
Internal Sales Account Manager / Team lead (Cisco Channel Partner)
Imvula Consulting
08.2006 - 11.2006
Intern/ Internal sales
Cisco System South Africa
06.2005 - 11.2006
Intern
Oracle South Africa
03.2005 - 05.2006
Bachelor of Information System - Business Information System
Bond University
01.2001 - 04.2003
Matriculated - undefined
Bryanston High School
01.1999 - 04.1999
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