Abongile Mayekiso
Receptionist /Admin Assistant
Centurion,Gauteng
Summary
Driven Marketing graduate offering several years of experience in administrative support and customer service. Detail oriented and quick-learning team player with effective communication and organization skills. Looking to transition into a corporate environment where i can learn, expand my skills and knowledge, and be mentored towards a successful career.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
General Office Assistant
Synergy Transformation Solutions (STS)
10.2022 - Current
- Greeting visitors and clients upon arrival, offering assistance, and answering questions to build rapport and retention.
- Answering telephone calls and taking messages.
- Handling basic enquiries and sorting mail.
- Monitoring and replenishing office supplies.
- Assisting with basic admin tasks such as photocopying, scanning and filing.
- Assisting with couriers and deliveries
- Preparing boardroom for meetings and training rooms.
- General cleaning of the office (mopping, vacuuming , emptying bins and dusting).
- Providing clerical support, addressing routine, and special requirements.
Customer Service Clerk
Shoprite Group
06.2015 - 11.2020
- Welcomed clients, determined their needs and directed them accordingly.
- Conducted all cash related transactions.
- Accurately captured and updated client information into the POS system.
- Increased sales 10% monthly by cross and upselling products and service solutions to customers.
- Increased customer return rate with unparalleled customer service satisfaction.
- Prevented loss by Adhering to company cash handling procedures and policies.
- Managed month end and festive season rush with efficient level headed customer service.
- Maintained a positive and friendly demeanor at all times.
Data Capturer/ Admin support
Cash Paymaster Services
08.2012 - 12.2013
- Welcomed and assisted clients in accurately completing appropriate forms.
- Entered client information into databases quickly and with minimal errors.
- Compared data entered with source documents to ensure accuracy.
- Evaluated source documents to locate needed information.
- Corrected data entry errors to prevent duplication or data degradation
- Filed documents according to protocol.
- Provided admin support to the team i.e photocopying, scanning, faxing and email.
- Prepared daily report.
Education
National Certificate NQF5 - Business Analysis
Synergy Skills Academy
Woodmead 10.2022 - 09.2023
National Diploma NQF6 - MARKETING
Mangosuthu University of Technology
Durban KZN 01.2007 - 12.2009
GRADE12 -
Mayibenye SS
Flagstaff 01.2006 - 12.2006
Skills
Ms Office applications
References
1. Name: Mr Professor Nyawo
Designation: Auditor
Contact no.: 0823227433
Email: Mnyawo7@gmail.com
2. Name: Ms Nonkazimulo Mbhense
Designation: BEE Consultant
Contact no.: 0813323581/0116560601
Email: Nonkazimulo@sts-africa.co.za
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
National Certificate NQF5 - Business Analysis
Synergy Skills Academy
10.2022 - 09.2023
General Office Assistant
Synergy Transformation Solutions (STS)
10.2022 - Current
Customer Service Clerk
Shoprite Group
06.2015 - 11.2020
Data Capturer/ Admin support
Cash Paymaster Services
08.2012 - 12.2013
National Diploma NQF6 - MARKETING
Mangosuthu University of Technology
01.2007 - 12.2009
GRADE12 -
Mayibenye SS
01.2006 - 12.2006
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