Abigail Boitumelo Maile
Information Management Professional
Johannesburg
Summary
Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and academic research support. Highly-driven and goal orientated information professional with over 10 years work experience in the Library and Information Science space. Collaborating with stakeholders, boosting brand visibility, and leading training and development in a private global company.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Senior Information Officer
AngloGold Ashanti Pty Ltd
12.2018 - Current
- Provision of selective alerting services on new research and development trends to enable decision makers to stay abreast of latest innovations and business information. Successfully managing e-journal subscription with over 50 distribution lists.
- Conduct information and knowledge assessments to establish new client information needs, gaps, and opportunities.
- Developed informational documents such as brochures, newsletters, and fact sheets. Bi-monthly newsletter published and distributed to global employees.
- Good track record of providing exceptional end user support, troubleshooting issues, and delivering timely solutions.
- Conducted outreach campaigns and events to reach specific populations, E.g. hosting annual Library Centre Open Day event.
- Maintained web pages and virtual library intranet space. Continuously test Virtual Library System (VLS) resources platform links to ensure learning objects are functional and in accordance with requirements and standards.
- Plan and contribute to operational and capital budget of Library Centre.
- Responsible for selecting and securing information resources that are appropriate in terms of format, language, content, coverage, and that provide special features that tailor content and retrieval capabilities to specific needs of user group.
- Engaging with stakeholder through contact session to identify areas of improvements and to offer support.
- Onboarding /training of employees to succeed with their resource requirements by personalizing and optimizing user experience based on target group and business need.
- Established strong relationships with external partners through effective communication and information exchange strategies.
- Compile library statistic, review and report using SharePoint module.
Information Officer
AngloGold Ashanti Limited
03.2007 - 11.2018
- Cataloguing and classification of information resource using InMagic databases
Using MARC records functionality to enable content to be read and accessed by other libraries. - Acquiring of books and other information resources to meet operational requirements. Source cost effective materials and negotiate discounts with supplier.
- Negotiate annual subscriptions discounts with contracted service providers to better control operational costs.
- Promote inter library loans with employees and book sharing initiatives to avoid multiple department purchases.
- Updating of procedures, workflow process for loans, inter library loans and orders annually.
- Auditing of law loose-leaf publications and informing users and service providers of missing updates.
- Conduct inductions session to support of the Senior Information Officer. Organize annual Open Day events, compile monthly bathroom books/ database marketing posters.
Customer Liason
Struik Christian Books
04.2005 - 04.2006
- Customer Services: assist customers with product information and assist in queries.
- Check orders to ensure correct information is in place.
- Capture of personal data on database and ensure that correct information is in place
- Established relationships with key stakeholders, enabling more efficient coordination of services within community
Assistant Information Officer
AngloGold Ashanti Limited
04.2003 - 03.2005
- Conduct reference interview with clients to support research request.
- Support clients with book searches and catalogue training.
- Pack journals, books, and other information resources on shelves.
- Order client books from service providers.
- Request and support clients with inter library book requests.
- Pack and records all requested books sent to local mines operations.
- Compiles inter library loans statistics report to support gaps in books acquisition policy.
- Cataloguing of library information resources with approval and guidance of Senior Information Officer
- Cataloguing backlog of journal articles to support journals archives.
Education
Some College (No Degree) - Training And Development Online Course
University of Cape Town
Johannesburg 01.2023 - 04.2024
No Degree - Digital Strategy in Building Brands
VEGA Brand Design School
Johannesburg 04.2001 -
Some College (No Degree) - Programme For Management Development
Gordon Institute of Business School
Johannesburg 04.2001 -
Bachelor of Arts - Honours Information Management
University of Johannesburg
Johannesburg 04.2001 -
No Degree - Fundamentals of Project Management
University of Witwatersrand
Braamfontein 04.2001 -
Bachelor of Arts - BA Information Science
Rand Afrikaans University
Johannesburg 04.2001 -
High School Diploma -
President Mangope High School
Rustenburg 04.2001 -
Some College (No Degree) - Post Diploma in Knowledge Management And Info Syst
University of Stellenbosch
Cape Town 01.2024 - Current
Skills
SharePoint Online and on-premise experience
undefinedAffiliations
- South African Online User Group- presented at a worskhop "Libraries in the Age of Robots".
- OSALL User Group
Additional Information
Dr James Ramakau
Kumba Iron Ore
Manager Talent & Sourcing
' +2711 82 502 2755
Ilze Cloete
System Administrator at Steer systems
MINDEX System Expert
' +2711 71 352 1987
Phindile Nkosi
Unitrans
HR Specialist
2711 78 908 0148
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Some College (No Degree) - Post Diploma in Knowledge Management And Info Syst
University of Stellenbosch
01.2024 - Current
Some College (No Degree) - Training And Development Online Course
University of Cape Town
01.2023 - 04.2024
Senior Information Officer
AngloGold Ashanti Pty Ltd
12.2018 - Current
Information Officer
AngloGold Ashanti Limited
03.2007 - 11.2018
Customer Liason
Struik Christian Books
04.2005 - 04.2006
Assistant Information Officer
AngloGold Ashanti Limited
04.2003 - 03.2005
No Degree - Digital Strategy in Building Brands
VEGA Brand Design School
04.2001 -
Some College (No Degree) - Programme For Management Development
Gordon Institute of Business School
04.2001 -
Bachelor of Arts - Honours Information Management
University of Johannesburg
04.2001 -
No Degree - Fundamentals of Project Management
University of Witwatersrand
04.2001 -
Bachelor of Arts - BA Information Science
Rand Afrikaans University
04.2001 -
High School Diploma -
President Mangope High School
04.2001 -
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