ABIGAIL MANHUWA
Sandton
Summary
Dynamic and results-driven IT executive with over 20 years of experience, specializing in aligning business and technology strategies to drive organizational growth and innovation Over 20 years of experience in the technology sector, including 13 years in the financial services industry in South Africa, where I led projects that increased operational efficiency. Holder of two master’s degrees: an MBA from Wits Business School and an MCom in Information Systems from Wits University, complemented by an Executive Management Certificate in Business Strategy from the University of La Verne, California. Adept at leveraging technology to enhance operational efficiency and profitability, with a passion for fostering innovation and strategic growth. Seeking to influence and lead at an executive level to drive innovation and strategic growth.
Overview
24
24
years of professional experience
Work History
Application Development Manager
First National Bank
04.2021 - Current
- Spearhead strategic planning initiatives, translating business strategies into actionable IT roadmaps and projects, ensuring alignment with organizational goals.
- Manage IT budgets effectively to enhance competitive advantage and profitability through innovative technology solutions.
- Cultivate a high-performance team environment focused on skills development, cultural enhancement, and continuous improvement in IT service delivery.
- Build and maintain strong relationships with stakeholders to ensure consistent achievement of IT service level agreements and risk management across business segments.
Systems Analyst (Development Team Lead)
First National Bank
10.2018 - 03.2021
- Led a cross-functional development team, advising on system capabilities and guiding project scope through collaborative meetings with business units.
- Facilitated Joint Application Development (JAD) sessions to elicit and document functional system requirements, ensuring alignment with business needs.
- Drove Agile project management practices, overseeing tasks and project deliverables to ensure timely deployment.
Systems Analyst
First National Bank
01.2015 - 10.2018
- Defined and documented functional requirements, ensuring traceability from business needs to system functionalities.
- Communicated requirements effectively to development teams and business stakeholders, driving improvements in system processes and efficiency.
- Championed Agile methodologies, serving as Scrum Master to enhance project execution and team collaboration.
Business Systems Analyst
Iemas Financial Services
05.2011 - 12.2014
- Collaborated with business units to gather and define system requirements, analysing the impact of new processes on existing workflows.
- Created BPMN process models using Microsoft Visio, ensuring clarity in system design and functionality.
- Developed training materials and conducted end-user training to facilitate seamless system adoption.
ICT Specialist
SAFIRE
05.2004 - 01.2006
- Company Overview: NGO – Zimbabwe
- NGO – Zimbabwe
Sales Branch Manager
Voxmax Technologies
06.2002 - 04.2004
- Company Overview: Zimbabwe
- Zimbabwe
Sales Executive
Voxmax Technologies
06.2001 - 05.2002
- Company Overview: Zimbabwe
- Zimbabwe
Education
Master of Business Administration (MBA) -
Wits Business School
12.2023
Master of Commerce (MCom) - Information Systems
Wits University
12.2019
Honours Bachelor of Science - Information Systems
UNISA
12.2015
BSc - Information Technology & Computer Science
UNISA
12.2011
Higher National Diploma - Computer Studies
Kushinga Phikelela Polytechnic
Zimbabwe12.2000
Skills
- Project management
- Agile methodologies
- Budget management
- Stakeholder engagement
- Risk management
- System analysis
- Team leadership
- Technical documentation
- Conflict resolution
- Goal setting
- Effective communication
- Collaboration skills
- Self motivation
- Decision-making
- IT policy development
- Team building
Profile Summary - Summary
Dynamic and results-driven IT executive with over 20 years of experience, specializing in aligning business and technology strategies to drive organizational growth and innovation. Over 20 years of experience in the technology sector, including 13 years in the financial services industry in South Africa, where I led projects that increased operational efficiency. Holder of two master’s degrees: an MBA from Wits Business School and an MCom in Information Systems from Wits University, complemented by an Executive Management Certificate in Business Strategy from the University of La Verne, California. Adept at leveraging technology to enhance operational efficiency and profitability, with a passion for fostering innovation and strategic growth. Seeking to influence and lead at an executive level to drive innovation and strategic growth.
References
Available upon request
Qualifications Summary
Master of Business Administration (MBA), Wits Business School, 2023, Master of Commerce in Information Systems (MCom), Wits University, 2019, Honours Bachelor of Science in Information Systems, UNISA, 2015, BSc in Information Technology & Computer Science, UNISA, 2011, Higher National Diploma in Computer Studies (SAQA NQF 6), Kushinga Phikelela Polytechnic, Zimbabwe, 2000, Executive Management Certificate in Advanced Business Strategy, University of La Verne, California, USA, 2022, ISTQB Certified Tester, 2014
Professional Highlights
- First National Bank (South Africa), Application Development Manager, 04/01/21, Present
- First National Bank (South Africa), Systems Analyst (Dev Team Lead), 10/01/18, 03/01/21
- First National Bank (South Africa), Systems Analyst, 01/01/15, 09/01/18
- Iemas Financial Services (South Africa), Business Systems Analyst, 05/01/11, 12/01/14
- SAFIRE (NGO – Zimbabwe), ICT Specialist, 05/01/04, 01/01/06
- Voxmax Technologies (Zimbabwe), Sales Branch Manager, 06/01/02, 04/01/04
- Voxmax Technologies (Zimbabwe), Sales Executive, 06/01/01, 05/01/02
Timeline
Application Development Manager
First National Bank
04.2021 - Current
Systems Analyst (Development Team Lead)
First National Bank
10.2018 - 03.2021
Systems Analyst
First National Bank
01.2015 - 10.2018
Business Systems Analyst
Iemas Financial Services
05.2011 - 12.2014
ICT Specialist
SAFIRE
05.2004 - 01.2006
Sales Branch Manager
Voxmax Technologies
06.2002 - 04.2004
Sales Executive
Voxmax Technologies
06.2001 - 05.2002
Master of Business Administration (MBA) -
Wits Business School
Master of Commerce (MCom) - Information Systems
Wits University
Honours Bachelor of Science - Information Systems
UNISA
BSc - Information Technology & Computer Science
UNISA
Higher National Diploma - Computer Studies
Kushinga Phikelela Polytechnic
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