Abigail Britz

Food and Beverage. Was in charge of all waitrons as well as making sure operations run smooth every day. Did daily admin and stock control. Dealing with customer complaints in a professional and calm manner.

Food and Beverage. Was in charge of daily stock take and kitchen supervision as well as waitron supervision and training of new staff. Social media marketing and making sure that the restaurant ran smooth at all times.

Food and Beverage. Was in charge of table set up in a formal dinning room set up as well as set up of buffet. Taking food and beverage orders to the customers specifications. Cultivating warm relationships with regular customers. Shared knowledge of menu items enabling customers to make personal decisions based on taste and interest.

Sales.Checked incoming orders and organized new stock. Addressed customer issues immediately to guarantee swift resolution. Greeted customers entering store and offered assistance with requirements.

Administration. Answering and screening calls. Faxing, invoicing, ordering stock, account queries. Was in charge of monthly debtors and creditors as well as capturing bank statement on pastel accounting. Handled the MD's workload and schedule.